So frustrating that I cannot send Intake Paperwork to client because the email is already in the system, even though I am unable to see where the duplication is

Answered

Follow

Jeanie Bowen

• September 29, 2022 00:26
• Edited

Does not help that these are legal documents and that I am unable to reach anyone at Simple Practice at 5 p.m., so we can resolve the issue prior to the evening appointments.  

0

• 

  Hilary H. Myerberg

  • September 29, 2022 19:50

  We have had this issue too with no solutions from SP yet.

  0

  Comment actions Permalink
• 

  Jeanie Bowen

  • September 29, 2022 20:57

  I was finally able to send the paperwork to the client.  In order to send it, I had to delete the email address out of all records, but hers.  Not sure how that is going to work with her minor children who are also clients.

  Hopefully SP can come up with an easy solution.

  0

  Comment actions Permalink

Post is closed for comments.