Appointment not showing up in my app.

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Heidi Rinehart

• October 03, 2022 16:37

Good Morning,

I made an appointment for a client this Tuesday using my computer but the appointment isn't showing up in the app and when I click on the clients name in the app it shows no upcoming appointments. 

This led to me double booking someone when scheduling in the app. How do I fix this?

 

Heidi Rinehart 

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  Kathryn Burnett, PsyD

  • October 03, 2022 19:53

  I’m having this issue as well.

   

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  Katie Higgins

  • October 06, 2022 12:38

  I’m having this issue as well

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  Sara

  • October 06, 2022 19:39

  Hi everyone,

  I recommend creating a Help Request so that our Customer Success team can investigate these issues. Click on the ? icon in your account > Ask Questions > No > Contact Support > Send an Email Request.

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