Sound crackling

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Jennifer Williams

• October 04, 2022 02:04

I use the video option on simple practice across different Mac laptops and have no issues. When I utilized my Mac desktop, I have a crackling sound with the audio. When I use Zoom or FaceTime, the audio is perfectly normal. It is only when I attempt to use simple practice. Do you have any suggestions?

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  Sara

  • October 06, 2022 20:02

  Hi Jennifer,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to look into this.

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