Acknowledgement/Returned as unprocessable claim-The claim/encounter has been rejected and has not been entered into the adjudication system. Diagnosis code. (A3 - 255)

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Mika Handelman

• October 04, 2022 14:01

I am not sure why my claims are being rejected, it was after I included an OCD diagnosis to the list of my client's other diagnoses, but even after I deleted the OCD diagnosis and reverted to the original diagnoses I keep getting this message

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  Sara

  • October 06, 2022 20:04

  Hi Mika,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to look into this.

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