Starting over - how to delete all outstanding invoices and start fresh

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Kari Fitzgerald

• October 04, 2022 17:47

Hi.  I signed up for SP during covid purely for telehealth. I worked in a Dr's office and they did all my billing. I completely ignored the billing feature in SP.  Now I just upgraded my account as I am going solo practice and need the SP billing services.  I am keeping most of my clients. However, most of their accounts show outstanding payments from the past 2 years. How do I delete these invoices/outstanding payments and start fresh?  

Thank you!
Kari 

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  Sara

  • October 06, 2022 20:19

  Hi Kari,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to assist with this process.

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