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  • Callie Beam

    I am having this same issue with my practice as well.  Please advise!

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  • Sara

    Hi everyone,

    There are many different factors that can cause this issue to occur and in order for it to be resolves our Customer Success Team needs to look into your accounts to determine the change that needs to be made. I recommend creating a Help Request by clicking on the ? icon in your account > Ask Questions > No > Contact Support > Send an Email Request.

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