Deleting a client refund

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Erica Van Leuven

• October 12, 2022 15:34

After posting a client refund, how can I delete it? One was made in error but the other two were requested to be reversed because the client prefers to have an account credit for future copays. 

Thank you. 

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  Sara

  • October 12, 2022 17:48

  Hi Erica,

  A refund cannot be deleted. In order to receive that payment again, the client will need to make that same payment.

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