Diagnosis code pointer missing or invalid

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Debi Profeta

• October 13, 2022 13:44

Claim rejected

Acknowledgement/Rejected for Invalid Information - The claim/encounter has invalid information as specified in the Status details and has been rejected.
Diagnosis code. Date(s) of service. Diagnosis code pointer is missing or invalid (A7 - 255)

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  Sara

  • October 13, 2022 19:47

  Hi Debi,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to look into this.

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