Refunding a credit card on file since changes to SP this week.

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Ingrid Manfredo

• October 13, 2022 20:43

How do we customize a refund amount without attaching it to a payment transaction?  For example: the overpayment by the client is $75.00 but she paid $20.00 per session in the past.  The "refund available" amount is only up to the transaction amount.  

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  Sara

  • October 17, 2022 22:07

  Hi Ingrid,

  I see that you were able to create a Help Request and receive assistance with this.

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