Community

Changing Default Service Code Answered

• Rachel Cazavilan
• July 27, 2021 05:11

0 votes 1 comment

I had the billing delivery on none setting and now I need to bill many invoices for all my active clients. Answered

• Lorena Roberti
• July 26, 2021 23:46

0 votes 1 comment

two emails for minor child both needing to sign consent Answered

• Susanne Sacco
• July 26, 2021 20:56

-1 votes 3 comments

Service Termination Answered

• Katherine Wardi-Zonna
• July 26, 2021 19:26

0 votes 1 comment

Need Time Zone Features for Telehealth! Answered

• Sylvia Flanagan
• July 26, 2021 14:02
• Edited

3 votes 5 comments

Autopay keeps getting turned off Answered

• Arrington McCoy
• July 26, 2021 09:45

4 votes 14 comments

Account Set Up For Solo Practices Video Answered

• Araceli Rosas
• July 26, 2021 04:01

0 votes 1 comment

Intake and Assessment Forms Answered

• Charles Alford, MA, LMHCA, SUDP
• July 25, 2021 23:32

0 votes 1 comment

Private Administration Note Answered

• Kelley May Mesa MS, RD
• July 25, 2021 04:53

-1 votes 2 comments

how do i void a payment to an invoice? Answered

• Selena Shelley
• July 24, 2021 03:43

0 votes 4 comments

Change autofill office location on claim form Answered

• Alexandra Roth
• July 23, 2021 18:57

0 votes 2 comments

limiting access to financial information Answered

• Patrice Fernandez
• July 23, 2021 16:29

0 votes 1 comment

the client portal invitation expired before she logged in. I cannot find how to resend the intake documents. It is really frustrating that there is little to no training for new users and no way to connect with human help support. Answered

• Dianna Sandoval
• July 23, 2021 15:58

0 votes 6 comments

Online scheduling Answered

• Scott A. Riviere
• July 23, 2021 14:55

0 votes 7 comments

Minor Client phone number error Answered

• Scott A. Riviere
• July 23, 2021 14:52

0 votes 2 comments

Please create a way to reopen "answered" questions in SP help forums Answered

• Dorothy Cashore
• July 23, 2021 00:06

0 votes 3 comments

Supervisor requesting edit Answered

• Mary Peter
• July 22, 2021 22:44

0 votes 4 comments

Receipt for client Answered

• Sara S. Haynes
• July 22, 2021 21:32

2 votes 3 comments

I Need to use the Same Service Code More than One and Systems Says Already in Use Answered

• Michelle Cauley
• July 22, 2021 20:27

0 votes 3 comments

Screenings

• Latisha Taylor Ellis
• July 22, 2021 18:54

3 votes 0 comments

Greeting in Client Portal for New Clients & Existing Clients Answered

• Michelle Cauley
• July 22, 2021 18:48

0 votes 1 comment

Shared Files in Portal x "Completed" Terminology Removed Answered

• Crystal Joseph
• July 21, 2021 18:54

0 votes 1 comment

Online Scheduling physical location vs telehealth Answered

• Amber Priestley
• July 21, 2021 17:28

0 votes 1 comment

Deleting all sessions for a time period Answered

• Meltem Paker
• July 21, 2021 16:06

3 votes 3 comments

Switching paid to unpaid Answered

• Melissa L. Ross
• July 21, 2021 14:42

0 votes 8 comments

new tax on subscription Answered

• Tanya Atkinson
• July 20, 2021 18:39

0 votes 1 comment

Addendum for notes Answered

• Margo Milano, PhD
• July 20, 2021 16:07

1 vote 3 comments

speak with someone regarding billing error Answered

• Destiny Sims
• July 20, 2021 15:53

0 votes 1 comment

Stripe fees at a quick glance Answered

• Dorothy Cashore
• July 20, 2021 01:12

1 vote 14 comments

can we shorten the height of form to create appointments so don't need another click each time Answered

• Joel D. Perlmutter
• July 19, 2021 15:39

0 votes 1 comment