SimplePractice General Q&A

Introduce yourself! Pinned Featured

• Gillian
• June 05, 2018 22:20

1 vote 61 comments

If a telehealth session connection is dropped mid-session, am I able to log back in and access the session again?

• Karen Risch
• May 19, 2022 18:21

0 votes 0 comments

Video NOT Working

• Krista Yapp
• May 19, 2022 15:05

0 votes 0 comments

How do I fix this error message so that I can share my screen. I am on a mac. Answered

• Veronica L. Becerra
• May 18, 2022 19:05

0 votes 1 comment

Payment for child under mom's account. Answered

• Sara Rivera
• May 18, 2022 15:16

0 votes 1 comment

unable to switch availability back to accepting clients in monarch Answered

• Benedict Choi
• May 18, 2022 05:00

0 votes 1 comment

Using Booking Widget for Existing Clients Only Answered

• Cynthia B. Nava
• May 17, 2022 17:03

0 votes 1 comment

What You Need to Know About Demographics Form & Kudos to Simple Practice Team for Helping out a Solo Practitioner

• Marsinah R. Buchan
• May 17, 2022 15:19

0 votes 0 comments

Client not receiving reminders since she paid her bill Answered

• Regina Lawton
• May 17, 2022 15:05

0 votes 1 comment

Auto-populating treatment goals into progress notes?

• Jennifer Stoll
• May 17, 2022 03:37

1 vote 0 comments

Group Therapy

• Keyonne Spencer
• May 17, 2022 00:03

0 votes 0 comments

I can't delete a cash payment and can't make a credit card one to replace it Answered

• Jessica Warner
• May 16, 2022 20:20

0 votes 1 comment

DEMOGRAPHICS FORM MISSING FROM PORTALS/SHARED FILES Answered

• Marsinah R. Buchan
• May 16, 2022 18:29

0 votes 2 comments

unable to access telehealth Answered

• Jennifer Spencer
• May 16, 2022 18:18

0 votes 2 comments

Superbill showing an old diagnosis as 2nd diagnosis Answered

• Nechama Freedman
• May 16, 2022 18:07

0 votes 1 comment

Wiley Treatment Planner Answered

• Ronnie Burns
• May 16, 2022 17:17

0 votes 1 comment

Onboarding call Answered

• Cherice Mahal
• May 16, 2022 15:00

0 votes 1 comment

Allocating client payments Answered

• Judy Wiener
• May 16, 2022 02:17

0 votes 1 comment

Subtracting Stripe Fees from Income Allocation Report

• Brittany Hewitt
• May 15, 2022 21:55

0 votes 0 comments

credit? Answered

• Karmel Mayo
• May 15, 2022 14:07

0 votes 1 comment

Date and time of diagnosis on treatment plan Answered

• Rebecca Caskey
• May 14, 2022 16:43

0 votes 1 comment

Client credit needs to be deleted/removed Answered

• Brandon Robinson
• May 14, 2022 12:38

0 votes 1 comment

Automatic write off settings Answered

• Luis Socarras
• May 13, 2022 19:05

0 votes 1 comment

Telehealth vide not working in Chrome Answered

• Denise Johnson
• May 13, 2022 10:36

0 votes 1 comment

Blank Screen Answered

• Lindsey Spivey
• May 12, 2022 20:19

0 votes 1 comment

Unable to enter client information Answered

• Maria Robinson
• May 12, 2022 19:11

0 votes 1 comment

"sync calendar" is not working (tab is deactivated) Answered

• Elizabeth Maurer
• May 12, 2022 18:20

0 votes 1 comment

Wrong appointment time in reminder despite correct time in calendar Answered

• Dr. Caitilin Barrett
• May 12, 2022 17:57

0 votes 1 comment

Third party workaround

• Leslie Branden-Muller
• May 12, 2022 17:40

0 votes 0 comments

delete superbill Answered

• Leslie Branden-Muller
• May 12, 2022 17:39

0 votes 1 comment