SimplePractice General Q&A – SimplePractice Support

Have questions about using SimplePractice? We have answers! Get help from our team and the SimplePractice Community here!

Client unable to log in Answered

Jamie Basak
April 20, 2022 16:45

0 votes 1 comment

Scheduler Role Options Answered

William Washington
April 20, 2022 14:58

0 votes 1 comment

unlocking a locked note Answered

Lauren Connors
April 20, 2022 00:44

0 votes 1 comment

Forgiving old debt so it doesn't show up on reports Answered

Susan Whittaker
April 19, 2022 20:38

0 votes 2 comments

Client's Appointment Link Not Working Answered

Jennifer Baugh
April 19, 2022 17:27

0 votes 1 comment

Fax and email

Stacey Baughman
April 19, 2022 16:38

0 votes 0 comments

Cancelled appointments Answered

Taylor White Moffitt
April 19, 2022 16:13

0 votes 1 comment

why can't I use the same parent's email for 2 siblings I see? Answered

Dominique Moreno
April 19, 2022 15:18

0 votes 1 comment

Jonny Appleseed Answered

Francesca Smith
April 18, 2022 22:22

0 votes 1 comment

Shelly Stolesen/ video freezing Answered

Shelly Stolesen, Ph.D.
April 18, 2022 19:54

0 votes 1 comment

Can existing clients submit appointment requests? Answered

Joanne Jean
April 18, 2022 18:57

0 votes 1 comment

My clients and I are in the same time zone however, their appointment reminders are for a different time zone Answered

Joanne Jean
April 18, 2022 18:55

0 votes 1 comment

Cancelled my account and still charged Answered

Leanne Young, MA, LCPC
April 18, 2022 15:21

0 votes 1 comment

Wrong appt time in client reminder email Answered

Barbara DelDonna
April 18, 2022 11:46

0 votes 1 comment

using simple practice telehealth Answered

Lisa Lund
April 17, 2022 17:23

0 votes 1 comment

Camera not working Answered

Anna Buchanan
April 16, 2022 14:55

0 votes 1 comment

stripe Answered

Caren Cooper
April 15, 2022 20:59

0 votes 1 comment

Maternity Leave - 2022 Answered

Kelsey Skerpan
April 15, 2022 17:23

0 votes 1 comment

Product survey Amazon free gift? Answered

Chelsi Van Patten
April 15, 2022 16:06

0 votes 1 comment

refund to card Answered

LAURA HAGGETT
April 15, 2022 13:21

0 votes 1 comment

Telehealth link not working Answered

Cynthia N. Seaforth, MA, LMFT
April 15, 2022 12:55

0 votes 1 comment

Comment with the limited plans continues

Amy (Amie) Berger
April 15, 2022 07:35

0 votes 0 comments

Claim Counter

Sharon Harper
April 14, 2022 23:18

0 votes 1 comment

Availity and ERAs

Jennifer Knell, MA, LCPC
April 14, 2022 23:14

0 votes 0 comments

I got an email from simple practice about billing errors Answered

Heather L. Cassidy
April 14, 2022 13:23

0 votes 1 comment

Can we change to Stripe first and Cash second in the payment drop down? Answered

Laura Hays
April 13, 2022 21:37

0 votes 1 comment

Track past waiting rooms

Danielle Swan
April 13, 2022 17:12

0 votes 0 comments

Monarch email Answered

stacy covington
April 13, 2022 03:06

0 votes 1 comment

How do i correct a cash payment - overview - billing - transaction does not appear Answered

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