SimplePractice General Q&A

Online Payments Account Review Answered

• Christine Bruning
• July 16, 2020 12:16

5 votes 14 comments

Home visit physical therapy trip planning Answered

• Christopher M. Sbertoli
• July 15, 2020 23:03

0 votes 3 comments

Chat option is GONE Answered

• Amy Rogge
• July 14, 2020 16:57

1 vote 3 comments

Administrative Notes Answered

• Yolanda McCallum
• July 13, 2020 21:10

0 votes 4 comments

Telehealth Issues !? Answered

• Erin Frazier-Maskiell
• July 13, 2020 19:11

0 votes 9 comments

Appointment Reminders Answered

• Natalie Atwell
• July 13, 2020 15:55

0 votes 1 comment

Linking Stripe Account with Online Bookkeeping Answered

• Lesley Neifert
• July 10, 2020 20:10

0 votes 1 comment

Client location Answered

• Michele Kasoff
• July 10, 2020 14:48

0 votes 1 comment

Telehealth Troubleshooting for couples Answered

• Jennifer Kokes
• July 08, 2020 23:52

0 votes 3 comments

Video says it doesn't have access, but computer has all permissions set to allow Answered

• Renae Johnson
• July 08, 2020 22:19
• Edited

0 votes 3 comments

Speech-Language Pathologist

• Tamara jhingoorie
• July 06, 2020 22:34

0 votes 0 comments

Voice Distortion Answered

• Tom Adams
• July 03, 2020 13:12

0 votes 8 comments

Insurance A/R reports Answered

• Jessica Kujawa
• July 02, 2020 21:17

2 votes 8 comments

Unable to find a Live Chat option or Talk with Real Person Answered

• Andrea McLaughlin-Allen
• July 02, 2020 13:14

1 vote 14 comments

Copying IPad notes into SimplePractice sessions notes Answered

• Brent Bradley, PhD, LMFT
• June 24, 2020 19:46

0 votes 1 comment

Office location settings and Availability Answered

• Jerrica Danhoff
• June 20, 2020 18:52

1 vote 5 comments

Client troubles with Telehealth (Not receiving the links) Answered

• Erin Frazier-Maskiell
• June 18, 2020 18:03

1 vote 23 comments

Showing an insurance credit and a balance due, when the client's balance should be zero Answered

• Noel Hunter, Psy.D.
• June 18, 2020 14:50

1 vote 9 comments

Patient Identification Number Answered

• Sherita Davis, MEd, LPC, LCMHC
• June 16, 2020 14:18

-1 votes 9 comments

Expired Links Answered

• C. Renee Greer
• June 15, 2020 20:24

2 votes 27 comments

Social Media Policy and Cancellation Policy Answered

• Nathasha Nazaire
• June 12, 2020 15:20
• Edited

0 votes 1 comment

New credit cards won't add Answered

• Dr. Lance Dome
• June 10, 2020 21:20

0 votes 4 comments

Using iPad for teletherapy Answered

• Sandra Harberger
• June 09, 2020 15:53

0 votes 7 comments

Losing video after I screen share Answered

• Sandra Harberger
• June 09, 2020 15:50

0 votes 1 comment

Supervisor Co-signing Notes Answered

• Jennifer Shapiro, PhD
• June 07, 2020 15:02

0 votes 1 comment

Client Portal pin/password sequence Answered

• Steven Alper
• June 04, 2020 16:56

0 votes 2 comments

Client Profile Link in the Claim and Claim Report Pages Answered

• Melanie Kim
• June 04, 2020 00:10

0 votes 1 comment

Sharing documents with outside providers Answered

• Anja Schmitz
• June 03, 2020 21:53

0 votes 7 comments

Processing a Refund Answered

• Sabrina Tropper
• June 03, 2020 20:39

-2 votes 14 comments

Credit Card Updates Answered

• Megan Rozantes
• June 03, 2020 19:06

5 votes 2 comments