SimplePractice General Q&A

Clients struggling to connect and turn on video today Answered

• Ashley Tanzosh
• October 20, 2021 19:09

0 votes 1 comment

Secure Messaging Parents: Clinic Wide Email Blast Answered

• Jillian Hertel
• October 20, 2021 16:54

0 votes 1 comment

scheduling a family without client present appointment Answered

• Melissa Culver
• October 20, 2021 15:00

0 votes 1 comment

Release of Information Answered

• Kim Weaver
• October 20, 2021 12:56

0 votes 1 comment

Client submitted intake form Answered

• Jeremy Jamie Wiklanski
• October 20, 2021 12:52

0 votes 1 comment

Uninvoiced Answered

• Sarah Melton
• October 20, 2021 00:23

0 votes 1 comment

technical Answered

• Jane A. Look
• October 19, 2021 16:22

0 votes 1 comment

Report for the uninvoiced Answered

• Sarah Melton
• October 19, 2021 15:07

0 votes 1 comment

Client credit cannot be deleted. Answered

• Paige Lynch
• October 18, 2021 23:18

0 votes 2 comments

CANCELLATION Answered

• Raymond Paxton
• October 18, 2021 14:55

0 votes 1 comment

How do i erase cash payment and charge credit card instead Answered

• A. Camille Ellingsen
• October 18, 2021 00:07

-1 votes 1 comment

A client parent wants to be a client Answered

• Hetty Thomae
• October 16, 2021 18:36

0 votes 1 comment

Calendar - setting certain days of the week available and some not Answered

• Mitch Kennedy
• October 16, 2021 17:51

0 votes 1 comment

Calendar times for week not showing when printing Answered

• Patricia Mims
• October 15, 2021 21:27

0 votes 1 comment

Missing client data when merged client Answered

• Mary Potenti
• October 15, 2021 19:43

0 votes 1 comment

Adult with a POA Answered

• Dr. Chelsea McCann
• October 15, 2021 17:46

0 votes 1 comment

Does Simple Practice have an auto response when we run a clients card for a session? Answered

• Bill Helper
• October 14, 2021 18:17

0 votes 1 comment

my client wants to pay for another clients session. Can I simply transfer payment from the other billing? Answered

• Kellie McLarty
• October 14, 2021 13:58

0 votes 1 comment

Adminstrator/owner can't be supervisor? Answered

• Jon E. Sorensen
• October 13, 2021 22:21

0 votes 1 comment

Adding an EIN to my subscription Answered

• Sherry Smith
• October 13, 2021 22:18

0 votes 1 comment

Can SimplePractice send an error email to someone who replies to <yourprovider@simplepractice.com> Answered

• Benjamin Jones
• October 13, 2021 20:54

0 votes 1 comment

Email comes from wrong person Answered

• Esther Wanning
• October 13, 2021 20:05

0 votes 1 comment

How do I remove my supevisor's information from my invoices? Answered

• Katrina Thatcher
• October 13, 2021 18:40
• Edited

1 vote 1 comment

I have a client who has a credit due to previous submission of payment as CASH, and this is inaccurate as no payment has been recieved Answered

• Amy K. Gardner
• October 13, 2021 17:39

0 votes 1 comment

Schedule a group for people to sign up on their own and Virtual limits of number of participants? Answered

• Lori Cao
• October 13, 2021 17:06

0 votes 1 comment

Error message on video Answered

• Julie Shortridge
• October 13, 2021 16:33

0 votes 1 comment

Daily agenda emails not coming Answered

• Vickie Mulkerin
• October 13, 2021 16:00

0 votes 1 comment

computer doesn't switch from calendar view to client page when clicking on blue colored client name Answered

• Brian Madvig
• October 12, 2021 23:21

0 votes 2 comments

Minimum claim information for a minor Answered

• Marc Uecker
• October 12, 2021 21:23

0 votes 1 comment

Stripe payments not going through for any clients Answered

• Sarah Case
• October 12, 2021 20:08

0 votes 1 comment