SimplePractice General Q&A

Bad debt: Write off balance due after insurance payment Answered

• Barbara Belicia
• August 30, 2021 16:42

-2 votes 9 comments

Calendar default (free time) background color is gray not white Answered

• Toby Carver
• August 29, 2021 21:57

-1 votes 8 comments

Tracking incomplete notes Answered

• Avery Spriggs
• August 29, 2021 16:34

0 votes 8 comments

Practice Reminders on SP App Answered

• Rebecca K. Hogg
• August 28, 2021 15:54

0 votes 1 comment

credit card payments Answered

• Merry Thoe
• August 28, 2021 15:13

-1 votes 2 comments

How to Insert Online Scheduler Widget in Gmail signature? Answered

• Client Care Coordinator
• August 27, 2021 21:48

0 votes 3 comments

Account credit for future invoices Answered

• Margaret Seicshnaydre
• August 27, 2021 20:01

0 votes 3 comments

charge post sessioon Answered

• Lanae Ayers
• August 27, 2021 19:42

0 votes 1 comment

I need help. There was an adjustment made to 11 of my charges, the clients were credited back for many visits that were valid charges. Answered

• Ria Ruane
• August 26, 2021 15:19

0 votes 2 comments

Mouse sharing capabilities Answered

• Valerie Presa
• August 26, 2021 14:40

-1 votes 1 comment

Mobile Platform only showing part of me... Answered

• Tiffany Husack
• August 26, 2021 13:03

0 votes 1 comment

Client Credit Answered

• Kristen N. Adriazola
• August 25, 2021 20:19

0 votes 3 comments

Client was mistakingly marked as having paid in Cash. After deleting, still shows credit to account. Answered

• Thomas Steffora
• August 25, 2021 19:46

0 votes 4 comments

New Clients No show credit card denial Answered

• Cassie Konnoly
• August 25, 2021 17:48

1 vote 1 comment

Phone support Answered

• Maura C. Sullivan
• August 25, 2021 16:15

0 votes 5 comments

Refund problems Answered

• Aura Morris
• August 25, 2021 13:34

0 votes 3 comments

New telehealth platform Answered

• MICHELLE PELLIN
• August 25, 2021 12:55

0 votes 1 comment

NO INSURANCE ON FILE Answered

• Kris Ann Blaine
• August 24, 2021 19:42

0 votes 4 comments

Group practice Answered

• Rashella Avalos-Senteno
• August 24, 2021 02:48

1 vote 2 comments

How can I schedule a person, who is not a client, on Simple Practice for a 20-minute free consultation? I do not use the scheduling feature for clients. Answered

• Liliana L. Ramos
• August 23, 2021 21:21

0 votes 1 comment

Contact phone numbers Answered

• Sheila Evans
• August 23, 2021 20:22

0 votes 2 comments

holding payment /customer service number? Answered

• Molly Sartorius
• August 23, 2021 18:37

0 votes 4 comments

PAYMENT Answered

• Tiaera Pritchett
• August 23, 2021 17:27

0 votes 5 comments

Availity Answered

• Paula Keane
• August 23, 2021 15:42

-1 votes 3 comments

connecting to my bank account using STRIPE Answered

• Terri Pilkerton
• August 23, 2021 14:01

0 votes 3 comments

Payment deposit Answered

• Jane Kearney
• August 23, 2021 05:49

-1 votes 3 comments

Payouts being consistent and prompt

• Colleen Stone
• August 21, 2021 16:57

0 votes 3 comments

issue with Video Answered

• Carolyn McCrosson
• August 21, 2021 15:06

-1 votes 3 comments

Two factor authentication Answered

• Zankhana Smith
• August 20, 2021 20:37

4 votes 3 comments

Owner of Simple Practice Answered

• Peggy Thornton
• August 20, 2021 18:56

0 votes 1 comment