SimplePractice General Q&A

Technical Issue Answered

• Sarah Beth Thompson
• March 02, 2021 17:04

0 votes 2 comments

getting an ASL translator into a 3 way video session Answered

• Joyce Koh
• March 02, 2021 16:35

0 votes 1 comment

Editing the downloadable files list in the portal Answered

• Dr. Patricia Fuss
• March 02, 2021 15:30

0 votes 1 comment

Change of supervisor Answered

• Kimberly Anders
• March 02, 2021 15:16

0 votes 1 comment

Why did I receive a message that my online payment account was overdrawn? My account connected to stripe is not and has not been overdrawn Answered

• Felicia Green
• March 02, 2021 13:03

0 votes 1 comment

Client audio not working all day Answered

• Jennifer Rock
• March 01, 2021 22:42

0 votes 4 comments

Superbills not being e-mailed Answered

• Lisa Crilley
• March 01, 2021 19:49

0 votes 1 comment

Refund leaves Negative balance Answered

• Niesha Perry
• March 01, 2021 19:22

0 votes 1 comment

Camera isn't working and help desk hasn't come up with a solution yet Answered

• Salihah Talifarro
• February 28, 2021 02:21

0 votes 2 comments

Need a simple (with pictures) view of how to resend intake paperwork Answered

• SCOTT COOK
• February 26, 2021 22:55

0 votes 2 comments

screen sharing issue Answered

• Keren Shemesh
• February 26, 2021 22:06

0 votes 4 comments

How do I delete a client? Answered

• Susan Hansen (TIN:54-2108382) in PA
• February 26, 2021 20:52

0 votes 1 comment

How do I CLEAR an inaccurate client account balance WITHOUT entering a "PAYMENT" amount? Answered

• Tony Rooney
• February 26, 2021 19:49

0 votes 5 comments

Attachments in Secure Messaging? Answered

• Robert Bonazoli
• February 26, 2021 14:49

2 votes 2 comments

Office Locations Answered

• Kristin McGuinness
• February 26, 2021 06:00

1 vote 5 comments

Add a credit card payment Answered

• Tim Mullins
• February 26, 2021 01:40

0 votes 1 comment

Superbill Signatures Answered

• Chris Tickner
• February 26, 2021 01:33

1 vote 2 comments

Adjustment Disorder in Wiley Treatment Plans Answered

• Marguerite Harper
• February 25, 2021 20:24

0 votes 2 comments

Collections Answered

• Jennifer Doane
• February 25, 2021 19:58

0 votes 1 comment

ADMIN UNABLE TO SEE UPLOADS Answered

• Margaret Doherty
• February 25, 2021 16:15

0 votes 1 comment

Signtures for Therapist and Clt on Treatment plans Answered

• Khara Fuentes
• February 23, 2021 17:59

0 votes 1 comment

Video appointment/share link Answered

• Joseph Pikalek
• February 23, 2021 17:39

0 votes 1 comment

Appt color coding available Answered

• MaryAnn Schmitt
• February 23, 2021 15:39

0 votes 1 comment

Client reminders Disabled and clients still getting reminders Answered

• Jenn Fieldman
• February 22, 2021 22:55

0 votes 1 comment

Appointment package Answered

• 4TC Admin
• February 22, 2021 21:30

0 votes 1 comment

Telehealth Glitches Answered

• Aprilynn Artz
• February 22, 2021 20:48
• Edited

1 vote 10 comments

need to speak with someone Answered

• Michael Popplewell
• February 22, 2021 18:16

0 votes 3 comments

Can I upload my own Assessment PDF into my account and write in answers in session? Answered

• Ross Anderson
• February 20, 2021 23:40

1 vote 3 comments

Creating Availability Answered

• Arielle Walls
• February 20, 2021 14:02

0 votes 1 comment

Sending Forms Answered

• Dr. Tracey Hoffman
• February 20, 2021 01:07

0 votes 2 comments