SimplePractice General Q&A

MAC System preferences and Telehealth Screen sharing Answered

• Kevin Hein
• April 20, 2022 21:11

0 votes 1 comment

No Telehealth Option Answered

• Mandolin S. Ortega Kladko
• April 20, 2022 18:29

0 votes 1 comment

Client unable to log in Answered

• Jamie Basak
• April 20, 2022 16:45

0 votes 1 comment

Scheduler Role Options Answered

• William Washington
• April 20, 2022 14:58

0 votes 1 comment

unlocking a locked note Answered

• Lauren Connors
• April 20, 2022 00:44

0 votes 1 comment

Forgiving old debt so it doesn't show up on reports Answered

• Susan Whittaker
• April 19, 2022 20:38

0 votes 2 comments

Client's Appointment Link Not Working Answered

• Jennifer Baugh
• April 19, 2022 17:27

0 votes 1 comment

Cancelled appointments Answered

• Taylor White Moffitt
• April 19, 2022 16:13

0 votes 1 comment

why can't I use the same parent's email for 2 siblings I see? Answered

• Dominique Moreno
• April 19, 2022 15:18

0 votes 1 comment

Jonny Appleseed Answered

• Francesca Smith
• April 18, 2022 22:22

0 votes 1 comment

Shelly Stolesen/ video freezing Answered

• Shelly Stolesen, Ph.D.
• April 18, 2022 19:54

0 votes 1 comment

Can existing clients submit appointment requests? Answered

• Joanne Jean
• April 18, 2022 18:57

0 votes 1 comment

My clients and I are in the same time zone however, their appointment reminders are for a different time zone Answered

• Joanne Jean
• April 18, 2022 18:55

0 votes 1 comment

Cancelled my account and still charged Answered

• Leanne Young, MA, LCPC
• April 18, 2022 15:21

0 votes 1 comment

Wrong appt time in client reminder email Answered

• Barbara DelDonna
• April 18, 2022 11:46

0 votes 1 comment

using simple practice telehealth Answered

• Lisa Lund
• April 17, 2022 17:23

0 votes 1 comment

Camera not working Answered

• Anna Buchanan
• April 16, 2022 14:55

0 votes 1 comment

stripe Answered

• Caren Cooper
• April 15, 2022 20:59

0 votes 1 comment

Maternity Leave - 2022 Answered

• Kelsey Skerpan
• April 15, 2022 17:23

0 votes 1 comment

Product survey Amazon free gift? Answered

• Chelsi Van Patten
• April 15, 2022 16:06

0 votes 1 comment

refund to card Answered

• LAURA HAGGETT
• April 15, 2022 13:21

0 votes 1 comment

Telehealth link not working Answered

• Cynthia N. Seaforth, MA, LMFT
• April 15, 2022 12:55

0 votes 1 comment

I got an email from simple practice about billing errors Answered

• Heather L. Cassidy
• April 14, 2022 13:23

0 votes 1 comment

Can we change to Stripe first and Cash second in the payment drop down? Answered

• Laura Hays
• April 13, 2022 21:37

0 votes 1 comment

Monarch email Answered

• stacy covington
• April 13, 2022 03:06

0 votes 1 comment

How do i correct a cash payment - overview - billing - transaction does not appear Answered

• Sarah Slavick
• April 12, 2022 23:30

0 votes 2 comments

Breaking payments in 2 Answered

• Karla Alverio Valle
• April 12, 2022 19:50

0 votes 1 comment

When will my client receive their refund? Answered

• Midori Dekura
• April 12, 2022 16:18

0 votes 1 comment

Updating account for Stripe Answered

• Kasey Crown
• April 12, 2022 14:35

0 votes 1 comment

Deleting a client credit Answered

• Aleisha Maunu
• April 12, 2022 01:06

0 votes 1 comment