SimplePractice General Q&A

Is simple practice telehealth down? Answered

• Genevieve Engleman
• March 01, 2022 19:34

2 votes 12 comments

trouble shooting should not be our burden each time this happens Answered

• Melinda Swank
• March 01, 2022 19:29

2 votes 4 comments

system down? Answered

• Laura M. Eklund
• March 01, 2022 17:38

2 votes 16 comments

Telehealth not working Answered

• Kierstie Cameron, LPC
• March 01, 2022 17:37

2 votes 23 comments

Video not working March 1, 2022 Answered

• Sarah Forcey
• March 01, 2022 17:35

2 votes 25 comments

Telehealth video link is not working on my end or for clients. please help! Answered

• Elizabeth Herman
• March 01, 2022 17:33

2 votes 4 comments

Group therapy Answered

• Jennifer Ketler
• February 22, 2022 18:20

2 votes 1 comment

Distinguish between client cancellation and therapist cancellation Answered

• Carrie Balick
• February 19, 2022 14:35
• Edited

2 votes 1 comment

Disloyal Answered

• Dana M. Nygaard
• February 10, 2022 05:31

2 votes 1 comment

Can you tell us about the market research done to decide on plan feature set? Answered

• Juan Pablo Ferrer
• February 04, 2022 21:49

2 votes 2 comments

Horrible new pricing - no calendar sync - rather cancel Answered

• Heather Smith
• February 03, 2022 21:31

2 votes 3 comments

Switching if prices don't change Answered

• Amanda M. Rowe
• February 02, 2022 16:38

2 votes 4 comments

Text reminders removed from basic plan? Answered

• Genevieve Johansen
• February 01, 2022 21:01

2 votes 2 comments

new plan options/electronic filing Answered

• Heather Norden
• February 01, 2022 19:24

2 votes 2 comments

Change my Subscription - Required?? Answered

• Stephanie Klein
• February 01, 2022 18:46

2 votes 13 comments

How did SimplePractice come up with this new pricing structure? Answered

• Brad Trathen
• January 12, 2022 02:45

2 votes 1 comment

Calendar sync removal is petty and a dealbreaker for me Answered

• Tracy Lewis
• January 11, 2022 01:22

2 votes 1 comment

Telehealth Code 10 is now required in California; please update your database to use it for video therapy simple practice Answered

• Susan Overhauser
• November 30, 2021 00:13

2 votes 1 comment

Importing Data from Client Questionnaires Answered

• Tracy Keller
• October 01, 2021 19:26

2 votes 2 comments

How enter diagnosis on phone app??? Answered

• Suzanne Yeomans
• September 28, 2021 22:56

2 votes 1 comment

Credit card processing Answered

• Debra J. Bruemmer
• September 28, 2021 16:36

2 votes 2 comments

Payment processing error Answered

• Jason LeCompte
• September 28, 2021 14:52
• Edited

2 votes 3 comments

Correcting incorrect information on Monarch Answered

• Sara Weand
• September 24, 2021 14:32

2 votes 1 comment

not getting email notifications Answered

• Deborah Rasso
• August 15, 2021 12:58

2 votes 1 comment

misapplied payment Answered

• Elizabeth Winfrey
• August 05, 2021 13:51

2 votes 4 comments

Report with number of hours seen with clients. Not just attendance. Answered

• Sylvia Dorsey
• May 19, 2021 15:51

2 votes 1 comment

Inability to create a "family" client in SP Answered

• Phillip Racies
• March 15, 2021 22:13

2 votes 4 comments

Client Can't Hear When I Share a YouTube Video During Session Answered

• Dorinda Woodley
• March 08, 2021 20:31

2 votes 1 comment

Superbill Signatures Answered

• Chris Tickner
• February 26, 2021 01:33

2 votes 2 comments

setting up automatic write off for self pay client Answered

• Bethany Ackley DeBlaay
• January 14, 2021 14:26

2 votes 4 comments