SimplePractice General Q&A

DEMOGRAPHICS FORM MISSING FROM PORTALS/SHARED FILES Answered

• Marsinah R. Buchan
• May 16, 2022 18:29

0 votes 2 comments

unable to access telehealth Answered

• Jennifer Spencer
• May 16, 2022 18:18

0 votes 2 comments

Superbill showing an old diagnosis as 2nd diagnosis Answered

• Nechama Freedman
• May 16, 2022 18:07

0 votes 1 comment

Wiley Treatment Planner Answered

• Ronnie Burns
• May 16, 2022 17:17

0 votes 1 comment

Onboarding call Answered

• Savanna Granola
• May 16, 2022 15:00

0 votes 1 comment

Allocating client payments Answered

• Judy Wiener
• May 16, 2022 02:17

0 votes 1 comment

credit? Answered

• Karmel Mayo
• May 15, 2022 14:07

0 votes 1 comment

Date and time of diagnosis on treatment plan Answered

• Rebecca Caskey
• May 14, 2022 16:43

0 votes 1 comment

Client credit needs to be deleted/removed Answered

• Brandon Robinson
• May 14, 2022 12:38

0 votes 1 comment

Automatic write off settings Answered

• Luis Socarras
• May 13, 2022 19:05

0 votes 1 comment

Telehealth vide not working in Chrome Answered

• Denise Johnson
• May 13, 2022 10:36

-1 votes 1 comment

Blank Screen Answered

• Lindsey Spivey
• May 12, 2022 20:19

0 votes 1 comment

Unable to enter client information Answered

• Maria Robinson
• May 12, 2022 19:11

0 votes 1 comment

"sync calendar" is not working (tab is deactivated) Answered

• Elizabeth Maurer
• May 12, 2022 18:20

0 votes 1 comment

Wrong appointment time in reminder despite correct time in calendar Answered

• Dr. Caitilin Barrett
• May 12, 2022 17:57

0 votes 1 comment

delete superbill Answered

• Leslie Branden-Muller
• May 12, 2022 17:39

0 votes 1 comment

Account Balance Answered

• Linda Stevenson
• May 12, 2022 17:37

0 votes 1 comment

Problems loading telehealth video on google chrome May 11, 2022 Answered

• Sarah Forcey
• May 12, 2022 14:59

1 vote 1 comment

Lori Answered

• Lori L. McKinsey
• May 12, 2022 14:12

0 votes 1 comment

Warning for Duplicate Appointments Answered

• Timothy Ryan
• May 12, 2022 12:37

0 votes 1 comment

limiting amount of appointments each day Answered

• Ashley Tokuda
• May 12, 2022 04:08

0 votes 1 comment

Unlocking notes Answered

• Ashley Tokuda
• May 12, 2022 04:07

0 votes 1 comment

set to mute, won't allow me to unmute Answered

• Lori Buelna
• May 12, 2022 01:31

0 votes 1 comment

No notification for "undelivered" texts? Answered

• Jenny Evans
• May 11, 2022 21:13

1 vote 1 comment

Tricare East TREST - need correct trading partner ID Answered

• Susan 'Sunny' Mavor
• May 11, 2022 21:05

1 vote 2 comments

Video Answered

• Tiffany Kerns
• May 11, 2022 20:02

0 votes 1 comment

When I send an invoice is there a link to pay? Answered

• Elizabeth Hemmert
• May 11, 2022 17:58

0 votes 1 comment

Camera not working in Safari or Chrome despite Excellent Connection Answered

• Cathryn A. Heyman
• May 11, 2022 16:28

0 votes 1 comment

Error message - ELEMENT PAT01 DOES NOT CONTAIN A VALID IDENTIFICATION CODE '18' IS NOT ALLOWED. PATIENT INFORMATION IS DEFINED IN THE GUIDELINE AT POSITION 0070. (A3 - 21) Answered

• Kimberly D. Blake
• May 11, 2022 04:03

0 votes 1 comment

Limiting availability to a specific subset of clients Answered

• Angela E. Waldrop
• May 10, 2022 17:18

0 votes 1 comment