SimplePractice General Q&A

Introduce yourself! Pinned Featured

• Gillian
• June 05, 2018 22:20

1 vote 62 comments

Is anyone else finding their notes have disappeared for weeks on end?

• Nicolette S. Willard
• October 05, 2022 01:50

0 votes 0 comments

Record numbers for cleints

• Daniela Salinas
• October 05, 2022 01:50

0 votes 0 comments

Payouts are delayed

• Gena Kohner
• October 05, 2022 00:17

0 votes 0 comments

Unallocated Insurance Payments

• Kate Dalton-Wise
• October 04, 2022 18:50

0 votes 0 comments

Different display times for appointments vs. phone consultations

• Gabrielle Jackson
• October 04, 2022 17:58

0 votes 0 comments

Starting over - how to delete all outstanding invoices and start fresh

• Kari Fitzgerald
• October 04, 2022 17:47

0 votes 0 comments

Remove client email & preferred name from the Superbill

• Ruben Hopwood, PhD, MDiv
• October 04, 2022 16:30

0 votes 0 comments

Sound crackling

• Jennifer Williams
• October 04, 2022 02:04

0 votes 0 comments

How to allocate client payments

• Cara Floyd
• October 03, 2022 23:35

0 votes 0 comments

Assessments

• Sheyla Riaz
• October 03, 2022 22:42

0 votes 0 comments

Getting Started

• Sheyla Riaz
• October 03, 2022 22:41

0 votes 0 comments

Refunding a client (from a service chat)

• Connie Hart, MA AMFT
• October 03, 2022 22:14

0 votes 0 comments

unlock domain

• Jaimie Mathews
• October 03, 2022 19:03

0 votes 0 comments

Changing business type

• Claudia Graf
• October 02, 2022 23:15

0 votes 0 comments

simple practice trading ID for Humana

• Justin Turner
• October 02, 2022 18:52

0 votes 0 comments

"Install error (-9)" message when opening the app

• Carrie Balick
• October 01, 2022 16:57

0 votes 0 comments

Autopay & Analytics

• Amy J. Hawkins
• October 01, 2022 13:57

0 votes 0 comments

My account

• melinda rezman
• October 01, 2022 12:23

0 votes 0 comments

Where can I see cash payments?

• Jacqueline Heiny
• October 01, 2022 10:09

0 votes 0 comments

How do I cancel a refund.

• Adrian P. Quinn
• September 30, 2022 19:11

0 votes 0 comments

Refund client credit

• Erica Van Leuven
• September 30, 2022 13:48

0 votes 0 comments

Can you unlock my domain?

• Rose Cummings
• September 30, 2022 13:27

0 votes 0 comments

DSM 5-TR

• Paul Greene
• September 30, 2022 12:40

0 votes 0 comments

Mistakenly closed my account

• Gia J. McKinzie
• September 30, 2022 08:19

0 votes 0 comments

When I "remove" a message in the chat, does it also remove it for the client?

• Christa Parro
• September 29, 2022 23:33

0 votes 0 comments

reminder text issues

• Rebecca Schiltz
• September 29, 2022 23:30

0 votes 0 comments

Client's are not receiving Telehealth link

• Alyssa Mancao
• September 29, 2022 19:00

0 votes 0 comments

No-Show Email or Text?

• Jodie Scott
• September 29, 2022 18:56

0 votes 0 comments

How do I schedule group telehealth sessions?

• Mark Ingram
• September 29, 2022 15:22

0 votes 0 comments