SimplePractice General Q&A

Introduce yourself! Pinned Featured

• Gillian
• June 05, 2018 22:20

2 votes 63 comments

UNABLE TO TURN CAMERA ON DESPIT GOOD CONNECTION

• Misao L. Eliahim
• May 27, 2023 17:08

0 votes 0 comments

Can you send one email to both parents of a minor client?

• Adrian Quintero
• May 26, 2023 20:40

0 votes 0 comments

reminder for client turning 18?

• Carter Herndon
• May 26, 2023 14:12

0 votes 0 comments

billing

• Octavia Nankunda
• May 25, 2023 18:56

0 votes 0 comments

Writing off bad debt

• Abby Cole
• May 25, 2023 17:44

0 votes 0 comments

Change in physical address

• Dr. Deanna McClannahan
• May 25, 2023 16:39

0 votes 0 comments

Incomplete documents in advanced filters?

• Ginny Archer
• May 25, 2023 14:48

0 votes 0 comments

Canceled appointment should show as "available" time in client portal

• Eric Randall
• May 24, 2023 21:23

0 votes 0 comments

Video Link Only Posts to Email

• Stephanie Quick
• May 24, 2023 20:21

0 votes 0 comments

camera not working

• Dafna Gauthier
• May 24, 2023 05:16

0 votes 0 comments

Editing Superbill provider details

• Tom Bunnell
• May 23, 2023 23:09

0 votes 0 comments

treatment plan review reminders

• Alison Alsleben
• May 23, 2023 18:16

0 votes 0 comments

Yahoo email

• Kelly Ringhand
• May 22, 2023 23:22

0 votes 0 comments

Camera Not Working

• Amelia Mora Mars
• May 22, 2023 15:55

0 votes 0 comments

Suddenly...my camera is off for telehealth sessions.

• Francia M. Kappeler
• May 20, 2023 21:12

0 votes 0 comments

Cancellation

• Dawn Kubik
• May 19, 2023 20:16

0 votes 0 comments

Unlocking notes

• Sarah Garrick LMFT
• May 19, 2023 16:12

0 votes 0 comments

Unable to file claims

• Bryan D. Norman
• May 19, 2023 13:26

0 votes 2 comments

Need Help to fix booking widget on website

• Sangeeta Shrivastava
• May 19, 2023 02:38

0 votes 0 comments

Stopping Spam Messages through Monarch

• Iris Cahill
• May 18, 2023 23:10

0 votes 0 comments

When I open a session window, the video is automatically turned off and the red video icon with the line through it shows in the web address window. When I click it, I am asked if I want to resume. Why is this happening?

• Rex West
• May 18, 2023 20:51

0 votes 0 comments

Cannot join telehealth on my iPad, because message saying I can join appointment 10 min early is blocking start button

• Emily Gurley
• May 18, 2023 18:23

0 votes 0 comments

Expired Card on file

• Jennifer Frary
• May 18, 2023 16:51

0 votes 0 comments

My webcam is not working

• Cynthia Anderson
• May 17, 2023 18:42

0 votes 0 comments

Professional Website "Request an appointment" not working

• Sarah Morgan
• May 16, 2023 16:20

0 votes 0 comments

Duplicate Email

• Tracy McManmon
• May 16, 2023 11:43

0 votes 0 comments

Not receiving notifications when clients cancel

• Emily Ramos
• May 16, 2023 03:29

0 votes 0 comments

My Headphones suddenly stopped working

• Katie Robey
• May 16, 2023 00:58

0 votes 0 comments

uninvoiced credit that I want to clear

• Deanna Linville
• May 16, 2023 00:10

0 votes 0 comments