SimplePractice General Q&A

Video Issue: My video gets fuzzy and purple

• Julie Spears, LCSW
• May 08, 2023 21:02

0 votes 3 comments

April/May 2023 video problems

• Bonnie Deroo
• May 06, 2023 00:28

0 votes 1 comment

How do I reactivate an old client's file so that I can offer her more services? How would I remove the previous email from her deactivated file? I cannot access that either. Help. This is a real barrier to offering services.

• Cristina Mullen
• May 05, 2023 23:46

0 votes 1 comment

Client is not receiving e-mails from provider@simplepractice.com

• Rosemarie Brennan
• May 05, 2023 18:59

0 votes 0 comments

Where are my messages?

• Marilisse I. Mars
• May 05, 2023 01:46

0 votes 3 comments

the trial client Jamie D. Appleseed shows $100 in income that is pretend - how can i remove this?

• Kris Bergmann
• May 04, 2023 22:29

0 votes 3 comments

Documents (newly uploaded) not appearing in the Portal

• Aaron Engel
• May 04, 2023 17:31

0 votes 0 comments

Calendar Sync as a Standard Feature

• Renata Akinkuowo
• May 04, 2023 16:34

0 votes 0 comments

Reminders for Clients that are not mine

• Devan Livaudais
• May 04, 2023 14:22

1 vote 0 comments

How to add Treatment Progress for a different diagnosis than what shows in Progress Note?

• Shannon O. Sullivan
• May 04, 2023 00:30

0 votes 0 comments

Personal address displayed to clients in e mail

• Donna Griffin
• May 03, 2023 17:03

-1 votes 0 comments

Autopay

• Margaret Sheehan, LMFT LCC
• May 03, 2023 14:27

0 votes 0 comments

Automated superbill not being generated and clients not notified when ready

• Caterina Sanfilippo Lee
• May 02, 2023 17:24

0 votes 0 comments

How can I change the information a client receives on the client appt reminders

• Pamela Salaam
• May 02, 2023 16:08

0 votes 1 comment

Camera problem

• Dr. Starr
• May 02, 2023 02:12

0 votes 0 comments

How can I set up a minor client when their parents email is already in use

• Laura K. Vargas
• May 02, 2023 00:15

-2 votes 0 comments

Wiley Treatment Plan

• Barbara Ivanko
• May 02, 2023 00:11

0 votes 1 comment

Location setting

• Megan Williams
• May 01, 2023 16:53

0 votes 2 comments

Client Sign in Error Code 500

• Noah Shields
• May 01, 2023 16:53

0 votes 0 comments

Unallocated Insurance Payments

• Margaret Stevens
• May 01, 2023 14:58

0 votes 0 comments

Telehealth is down

• Deborah Pardue
• May 01, 2023 13:06

0 votes 0 comments

Two patients same email, one is a minor and one is the parent

• Kelley M. Tessier
• May 01, 2023 11:21

0 votes 0 comments

Domain

• Lauren Bernitz
• April 30, 2023 15:17

0 votes 0 comments

Onboarding

• Cameron K. Collins
• April 29, 2023 20:55

0 votes 0 comments

how do I continue using Simple practice before I launch my practice

• Melissa Sobel
• April 28, 2023 21:27

0 votes 0 comments

Mobile App now primary

• Michael Manchester-Miles
• April 28, 2023 19:00

0 votes 0 comments

Lock and Sign and Share

• Michael Manchester-Miles
• April 28, 2023 18:50

0 votes 0 comments

Is there progress on holding telehealth group therapy sessions through SP???

• Stefani Reitter
• April 28, 2023 16:17

0 votes 0 comments

change fee

• Siannan Liberty
• April 28, 2023 14:26

0 votes 0 comments

Active Client Report

• Operations Specialist
• April 27, 2023 17:42

0 votes 1 comment