SimplePractice General Q&A

Where do I find credit card fees on income received reports? Answered

• Laura Anderson
• May 31, 2021 23:05

-1 votes 3 comments

Care Credit Answered

• Jillian McGuinness
• May 31, 2021 18:41

0 votes 1 comment

Not receiving messages from SP professional website. Answered

• Cassandra Durnan
• May 31, 2021 18:03

0 votes 1 comment

Front-end, back-end Glitch Answered

• Asania McDonald
• May 31, 2021 02:38

0 votes 1 comment

Screen sharing problems Answered

• Vivian Lewis
• May 29, 2021 23:40

0 votes 1 comment

Receipts for clients Answered

• Elizabeth Rathbun
• May 29, 2021 17:33

0 votes 1 comment

THE OUTAGE Answered

• Marvin Chartoff
• May 29, 2021 00:27

0 votes 1 comment

"refused to connect" error Answered

• Jessica Schwartz
• May 28, 2021 16:31
• Edited

0 votes 1 comment

Care Credit Answered

• Jacqueline Evans-McAlister
• May 28, 2021 16:20

0 votes 1 comment

need to add duplicate email Answered

• Christina Hernandez
• May 28, 2021 03:53
• Edited

-1 votes 1 comment

Credit Card Transactions Not Processing Answered

• Marjorie Cooper Paschang
• May 27, 2021 23:22

0 votes 2 comments

Collecting Payment Answered

• Briana Lefman
• May 27, 2021 23:18

0 votes 3 comments

Can't log in Answered

• Marc Hess
• May 27, 2021 18:56

0 votes 1 comment

Rebilling claims to insurance after they were paid by patient Answered

• Heidi Evans, CPC-A
• May 27, 2021 15:41

0 votes 1 comment

Syncing Google Calendar to SimplePractice only Answered

• Earl Magee
• May 27, 2021 03:42

0 votes 1 comment

Is it possible to receive an e-mail alerting us to outages? Answered

• Sherri Newpol
• May 27, 2021 01:32

1 vote 1 comment

System Down lost two clients Answered

• Jody L. Rowell
• May 26, 2021 23:34

0 votes 2 comments

Compensation Answered

• Eric Jones
• May 26, 2021 21:56

0 votes 3 comments

Error with video Answered

• Kenneth Mallon
• May 26, 2021 21:55

0 votes 12 comments

Customer assistance Answered

• Tracy McManmon
• May 26, 2021 21:55

0 votes 3 comments

System down Answered

• Anya Genieser-DeRosa
• May 26, 2021 21:21

0 votes 12 comments

Did system crash? Answered

• Susan Mercado
• May 26, 2021 21:19

0 votes 5 comments

SP error messages and can't access for video sessions Answered

• Traci Lenzi
• May 26, 2021 21:19

0 votes 2 comments

Getting "backend" error messages! Won't load notes, etc. Answered

• Geralyn McNamara
• May 26, 2021 21:14

0 votes 1 comment

System Answered

• Donna Gettle-Briggs
• May 26, 2021 21:12

0 votes 3 comments

Calendar is blank! Is SP down? Answered

• Michael Running
• May 26, 2021 21:06

0 votes 5 comments

Issues with the telehealth option Answered

• Tiffany Sanders
• May 26, 2021 20:57

0 votes 5 comments

Links for sessions are saying the session has passed or not valid Answered

• Djuan Short
• May 26, 2021 20:54

0 votes 8 comments

May 26th 2021 This video has expired or is not valid Answered

• Erica Tringali
• May 26, 2021 20:49

0 votes 70 comments

None of my telehealth appointments are working Answered

• Tanya Prather
• May 26, 2021 20:49

0 votes 14 comments