SimplePractice General Q&A

Problems printing notes since IOS Big Sur update 11.3 Answered

• Lisa M. Kaplan
• April 29, 2021 18:33

0 votes 4 comments

adjustments Answered

• Allison Evans
• April 29, 2021 17:56

0 votes 1 comment

Client credit card charges Answered

• James Barry, PsyD, LAADC
• April 29, 2021 12:45

0 votes 1 comment

Clinician and Office Manager access to records Answered

• Rick Morris
• April 29, 2021 12:02

0 votes 1 comment

Client unable to see my video stream Answered

• Doreen Meister
• April 28, 2021 23:06

0 votes 1 comment

Website Visibility Answered

• Chelsea R. Totaro
• April 28, 2021 22:30

1 vote 1 comment

Clients booking without requesting and me needing to respond to each one Answered

• Lara Dye
• April 28, 2021 20:53

1 vote 2 comments

Can't start/join video session after start time Answered

• Larissa Pasut
• April 28, 2021 20:47

0 votes 1 comment

How to effectively email a 3rd party a client export Answered

• Tashina Schimming
• April 28, 2021 16:48

0 votes 1 comment

Internet Bandwidth requirements per video call? Answered

• Bill Pfeiffer
• April 27, 2021 23:35

0 votes 1 comment

white screen with macbook (telehealth fail) Answered

• MC Edwards
• April 27, 2021 20:54

0 votes 1 comment

Can both minor's contacts view future appointments on portal? Answered

• Aubrey E. Joy
• April 27, 2021 18:59

0 votes 1 comment

Active and Inactive profiles for the same client Answered

• Shannon Fox
• April 26, 2021 21:14

-2 votes 1 comment

Patient last seen/upcoming appt report Answered

• Jaime Long
• April 26, 2021 20:34

0 votes 3 comments

Active and Inactive profiles for the same client Answered

• Shannon Fox
• April 26, 2021 17:16

-1 votes 2 comments

email rejected Answered

• Brenda Henning
• April 26, 2021 16:41

0 votes 1 comment

Changing how SimplePractice handles cancelled appointments Answered

• Deby Williamson
• April 26, 2021 16:06

0 votes 1 comment

Changing how SimplePractice handles secondary insurance claims posting Answered

• Deby Williamson
• April 26, 2021 16:00

0 votes 2 comments

Trouble Editing Incorrect Phone Number on Website Answered

• Ligia Allison
• April 24, 2021 18:10

0 votes 1 comment

Clearing Client Balances Answered

• Christopher Parkin
• April 24, 2021 15:13

0 votes 1 comment

SECURE MESSAGING PARENTS Answered

• Steven Hobbs
• April 24, 2021 15:09

1 vote 1 comment

Telehealth App Permissions Answered

• Sanjeev Singhal MD
• April 23, 2021 19:22

0 votes 1 comment

Error Message "Unexpected Server Error" when client accessing telehealth from iphone (second time this has happened) Answered

• Michael Galbraith
• April 23, 2021 18:56

0 votes 16 comments

Secure Messaging Answered

• Julia Contreras
• April 23, 2021 16:00

0 votes 2 comments

Intake documents Answered

• Sara Monk
• April 23, 2021 13:28

-1 votes 1 comment

Do clients always have to get a new link emailed them to sign in or is there a way they can create a password? Answered

• Samantha Lansberry
• April 23, 2021 11:36

1 vote 2 comments

Using SP for Assessment Claims Answered

• DR. MINDA M. MARKLE
• April 22, 2021 20:37

1 vote 1 comment

Privacy on/off button missing on a Mac? Answered

• Nicole “Nikki” Schwartz
• April 22, 2021 15:38

1 vote 1 comment

keeping video while screen sharing Answered

• Kim Meyer M.A. CCC-SLP
• April 22, 2021 14:45

0 votes 1 comment

How do I erase a cash payment? Answered

• Shayne Webber
• April 22, 2021 02:30

-3 votes 22 comments