SimplePractice General Q&A

Introduce yourself! Pinned Featured

• Gillian
• June 05, 2018 22:20

2 votes 57 comments

Charging a Client's Credit Card Answered

• Katie Mathis
• February 28, 2019 00:24

0 votes 57 comments

Telehealth Answered

• Jessamyn Wesley Reibach
• March 12, 2020 02:18

8 votes 53 comments

Additional ICD-10 Codes Answered

• Phillip Guillory
• August 14, 2018 05:43

0 votes 52 comments

Telehealth Sound Issues Answered

• Dr. Colleen Long
• February 04, 2019 17:30

0 votes 51 comments

Screen Sharing Capabilities Answered

• Dr. Colleen Long
• December 04, 2019 20:14

3 votes 50 comments

Telehealth- email not received w/ video link Answered

• Dawn Wade
• March 19, 2020 18:41

0 votes 43 comments

Telehealth - Client is hearing an echo (of their own voice) Answered

• Mitchell Greene, Ph.D.
• September 03, 2019 18:22

0 votes 43 comments

garbled audio Answered

• Patrick Holley
• November 18, 2020 12:47

3 votes 42 comments

Siblings Answered

• Susan Spolsky
• June 08, 2019 15:23

0 votes 40 comments

Stripe integration Answered

• Amanda Bergstrom
• April 02, 2019 14:53

0 votes 39 comments

getting paid Answered

• alicia racine
• June 10, 2019 15:45

0 votes 37 comments

Creating E-Mail Messages to Send Out Answered

• Jason Saffer
• February 01, 2019 17:14

3 votes 36 comments

Therapy Groups Answered

• Alex Young
• June 27, 2018 21:37

7 votes 35 comments

Write offs Answered

• Colleen M. Caito
• August 08, 2019 16:18

6 votes 34 comments

Ediiting or deleting a locked progress note Answered

• Lisa Mitchell-Carpenter
• July 17, 2019 14:06

1 vote 33 comments

Can clients update their own credit card info? Answered

• Patrice Carroll, LICSW
• May 11, 2020 20:34

0 votes 32 comments

Reminders for unsigned/unlocked notes Answered

• Kristen B. Beck
• August 13, 2019 23:43

11 votes 32 comments

Calender isn't working Answered

• Annie Novak
• December 03, 2018 17:31

0 votes 32 comments

Parent and Child are both clients--same email Answered

• Anne Hasting
• April 06, 2020 17:05

0 votes 31 comments

Client refund? Answered

• Lucy Dunning
• May 03, 2019 14:43

0 votes 31 comments

stripe payments Answered

• Karolina Kowalczyk
• March 28, 2019 22:58

0 votes 31 comments

Simple Practice on iPad Answered

• JoAnn Rey
• February 24, 2019 21:47

0 votes 29 comments

Trading Partner ID Answered

• Karen Foley
• April 15, 2019 22:50

-1 votes 28 comments

Expired Links Answered

• C. Renee Greer
• June 15, 2020 20:24

3 votes 27 comments

customizing roi Answered

• Alison Greiner
• January 16, 2019 18:47

0 votes 26 comments

Unpaid Invoice Marked as Paid Answered

• Emma Ihrke
• November 15, 2018 01:12

0 votes 26 comments

I am not seeing a way to change my personal home address in the system (I have recently moved) Answered

• Noah Goodman
• January 08, 2021 01:46
• Edited

3 votes 25 comments

Telehealth link Answered

• Susan Allington
• May 04, 2020 18:35

0 votes 25 comments

Upcoming change to passwordless client portal login Answered

• Keith Ratzburg
• April 15, 2020 04:26

1 vote 25 comments