SimplePractice General Q&A

Introduce yourself! Pinned Featured

• Gillian
• June 05, 2018 22:20

1 vote 61 comments

Cosignature for Nurse Practitioners

• Augustina Hone, PMHNP-BC
• August 17, 2022 00:14

0 votes 0 comments

Poor platform performance - Video is unstable

• Donna Wade
• August 16, 2022 19:55

0 votes 0 comments

Sending ROIs - e-signature and form category

• Jessica Sarabale
• August 16, 2022 18:54

0 votes 3 comments

Creating a website Answered

• Edward Merkle
• August 16, 2022 15:24

0 votes 1 comment

Granting access to mom with multiple minors Answered

• Lauren Friedman
• August 16, 2022 13:01

0 votes 1 comment

Unable to confirm client appointment Answered

• Megan Barfield
• August 16, 2022 11:21

0 votes 1 comment

PLEASE ADD SUPERBILL PROVIDER ELECTRONIC SIGNATURE FEATURE Answered

• Nicole Grocki
• August 16, 2022 00:18

0 votes 1 comment

Supervision Signature

• Victoria Anderson
• August 15, 2022 19:10

0 votes 0 comments

Billing for multiple hours

• Laura Nadeau
• August 14, 2022 23:59

0 votes 0 comments

write off a balance Answered

• Kelley Hawkins
• August 14, 2022 23:42

0 votes 1 comment

One credit card for multiple family members Answered

• Kathleen Burke
• August 14, 2022 18:02

0 votes 1 comment

Followed all steps but clients cannot set up appointment online. Answered

• Jo E. Tennyson Samson
• August 14, 2022 02:22

0 votes 1 comment

Self-pay fee options Answered

• Kathleen Burke
• August 13, 2022 21:59

0 votes 1 comment

UNPAID INVOICE MARKED AS PAID Answered

• Nicole Hamrang
• August 12, 2022 22:34

0 votes 2 comments

unpaid sessions Answered

• Betsy Fredrickson, LCSW, LSCSW
• August 12, 2022 21:26

-1 votes 6 comments

Clients Getting Text Reminders With No Link Answered

• Vida Mendez
• August 12, 2022 21:06

0 votes 1 comment

Trouble accessing credit card information when created an individual account from couples account Answered

• STACEY FLOCK
• August 12, 2022 19:05

0 votes 1 comment

Therapist Answered

• Kevin J. OConnell
• August 12, 2022 18:06

0 votes 1 comment

Reminders after missed appointment Answered

• Elisa Lyons
• August 12, 2022 17:26

0 votes 1 comment

My logo is displaying blurry Answered

• Sonia Kahn
• August 12, 2022 02:51

0 votes 1 comment

During session my mute button would not unmute... I had to have my client call on the phone during the session. Answered

• Philip Fritz
• August 11, 2022 21:20
• Edited

0 votes 1 comment

Sending a group text message to all clients Answered

• Dr. Acupuncture Staff
• August 11, 2022 17:12

0 votes 1 comment

payouts delay Answered

• Ingrid A. Mota de Alcantara
• August 11, 2022 13:39

0 votes 1 comment

Video link Answered

• Angela Snelling
• August 11, 2022 13:22

0 votes 1 comment

Client receives error message of "can't get access to your media" when trying to log on Answered

• Gillian Finocan Kaag
• August 10, 2022 22:52

0 votes 1 comment

Pending appointment reminders Answered

• Kim Weiss
• August 10, 2022 22:37

0 votes 1 comment

Clicking Documentation History Clears Recently Updated Work Answered

• Jamie Pledger
• August 10, 2022 18:56

0 votes 1 comment

Finding the Draft of my Website Answered

• Kristin Larson
• August 10, 2022 18:24

0 votes 1 comment

Telehealth app issues Answered

• Gabrielle O'Neill
• August 10, 2022 16:57

0 votes 1 comment