SimplePractice General Q&A

Introduce yourself! Pinned Featured

• Gillian
• June 05, 2018 22:20

2 votes 63 comments

How to set up group sessions

• Amy Martin
• December 09, 2022 00:28

0 votes 0 comments

HSA card

• Lisa Mihevc
• December 08, 2022 20:47

0 votes 0 comments

Clients Not Seeing All Availability

• Gina Porter, MA, LPCC, NCC
• December 02, 2022 19:43

0 votes 1 comment

Sort by Referral Source Answered

• Vera Roncon
• February 12, 2021 19:38

0 votes 3 comments

progress note technical problem: jumping cursor

• Kara Stebbins
• December 08, 2022 15:27

0 votes 0 comments

Scheduling practice-wide Team meetings & events Answered

• Elizabeth Ficker
• May 14, 2020 13:42

0 votes 9 comments

progress notes

• Janice Hare
• May 26, 2022 20:34

0 votes 2 comments

Editing Invoice Due Date

• Dawn Schatz, LCSW
• December 08, 2022 01:46

0 votes 0 comments

Sending ROIs - e-signature and form category Answered

• Jessica Sarabale
• August 16, 2022 18:54

0 votes 5 comments

Stripe Fee report

• Jeremy Falgout
• September 07, 2022 21:41

0 votes 6 comments

Writing off copays for insurance clients Answered

• Laura LaCour
• September 24, 2018 21:30

-2 votes 14 comments

Can't unmute on telehealth

• Scott Ross
• December 07, 2022 19:35

0 votes 0 comments

Spouse paying for another Spouse's sessions - Cannot manually enter "responsible party" CC for autopay.

• Kathleen Eccles, LCSW
• December 07, 2022 18:00

0 votes 0 comments

Remove a credit b/c mailed client check to refund

• Kelly E. Tull
• December 07, 2022 17:10

0 votes 0 comments

Documenting refund to client outside of SP (mailed check)

• Jeffrey Knight
• November 28, 2022 16:59

0 votes 1 comment

Group Therapy Scheduling Answered

• Julia Murtha
• January 13, 2020 00:36

2 votes 22 comments

Accepting client payments through electronic funds transfer from their checking account?

• Emily Abeln
• December 05, 2022 17:24

0 votes 1 comment

What exactly can an inactive client access/ what do they see when they log in? Can we disable portal access without deleting a client?

• Nicole Suarez Bronfman
• December 06, 2022 22:00

0 votes 0 comments

How many clients can join the same telehealth session from different locations on separate devices for family sessions?

• Michael A. Michnya
• November 02, 2022 15:30

1 vote 1 comment

setting up minor client whose parent is existing client

• Terrie Harris
• December 06, 2022 19:09

0 votes 0 comments

how can i get an individual client from a couple

• Kristen Durand
• December 06, 2022 18:43

0 votes 0 comments

I cannot share screen on Simple Practice telehealth on my mac. Is there something special I need to do to enable this?

• Julie Johnson
• December 06, 2022 17:23

0 votes 0 comments

Different Currencies Answered

• Lauren Waikart
• October 17, 2019 09:56

0 votes 8 comments

group notes Answered

• Theresa Fassihi
• October 16, 2018 19:15

1 vote 11 comments

How to do a cash refund

• Ronda Lantz
• December 01, 2022 19:41

0 votes 2 comments

Can an inactive client still access his client portal?

• Christopher Harris
• December 02, 2022 12:32

0 votes 1 comment

Diagnosis code not showing up on superbill

• Andrea Stopa
• December 05, 2022 23:18

0 votes 0 comments

Significant video lag from using SP on Firefox

• Valerie Marbach
• November 02, 2022 15:31

0 votes 1 comment

Camera is always off

• Marisa McPeck-Stringham
• December 05, 2022 20:16

0 votes 0 comments