Insurance Q&A

Does your biller work with SimplePractice? Share their information here! Pinned Featured

• Gillian
• June 07, 2019 17:14

0 votes 159 comments

Write-Offs do not update on deductible-only claims Answered

• Brian Ashley
• May 25, 2021 01:30

8 votes 4 comments

Co-Insurance auto calculation request Answered

• Mary Vu-Nguyen
• February 19, 2021 00:43

4 votes 2 comments

Can clients update their own insurance information? Answered

• Matthew Singer
• December 24, 2020 00:58

4 votes 17 comments

Entering Insurance Over-Payment Answered

• Katrina Mercer
• August 22, 2018 00:16

4 votes 23 comments

Edit Superbill and/or Multiple Telehealth POS

• Lisa Paer
• July 11, 2022 22:06

3 votes 5 comments

Insurance Co-pay % Answered

• Lisa M. Reid
• September 08, 2020 21:49

3 votes 2 comments

Help with insurance billing Answered

• Jason Holland
• December 04, 2019 20:15

3 votes 4 comments

Secondary claims Answered

• Shana Hisaw
• May 09, 2019 19:11

3 votes 22 comments

"Prolonged Services:" 99354 is no longer a valid code - it likely won't pay / TriCare and TriWest

• Wendy Belding
• January 05, 2023 17:42
• Edited

2 votes 3 comments

Rejected claim

• Brittany Carney, MA, LPC
• November 01, 2022 18:33

2 votes 3 comments

Claim Submission Field 14 Qualifier Answered

• betsy chung
• September 04, 2020 19:24

2 votes 5 comments

Payment Reports Enrollments - ORBLS Answered

• Kari Gjerde
• September 02, 2020 23:28

2 votes 5 comments

Tricare updates Tele-Health billing procedures Answered

• Wendy Belding
• June 12, 2021 20:12
• Edited

2 votes 10 comments

Telehealth Modifier Codes Answered

• Kelsey Kreider Starrs
• April 22, 2020 18:06

2 votes 17 comments

Triwest (VA) updates Tele-Health billing proceedures Answered

• Wendy Belding
• April 09, 2020 22:18

2 votes 3 comments

Not auto-charge a client for sessions denied by insurance Answered

• Isaac Andrew
• February 13, 2020 02:25

2 votes 9 comments

Changing out of state BCBS plan to local BCBS in client's chart Answered

• Meredith DuBose
• November 11, 2019 15:05

2 votes 8 comments

Documents Attached to Claim Submitted? Answered

• Teresita Dela Cruz
• October 09, 2019 21:48

2 votes 21 comments

Clearing out claims that are not submittable Answered

• Bridget M. Blasius
• March 25, 2019 23:03

2 votes 58 comments

Need Medicare Submitter ID and other info Answered

• Thea O. Silva de Souza, Ph.D.
• December 17, 2018 15:28

2 votes 14 comments

Denied Claim - procedure code modifier invalid

• Joanna Barrett
• March 07, 2023 15:56

1 vote 0 comments

Update insurance information

• NANCY DeWeese
• February 24, 2023 20:21

1 vote 1 comment

Organization NPI vs Individual NPI

• Julie Talcott
• February 02, 2023 13:22

1 vote 1 comment

HOW TO SUBMIT A CLAIM TO THE CORRECT PAYER AFTER SUBMITTING THE CLAIM INITIALLY TO AN INCORRECT INSURANCE PAYER

• Christy Martin
• January 27, 2023 06:20

1 vote 0 comments

PAYER ACKNOWLEDGED RECEIPT OF THE CLAIM (A7 - 21)

• Jean Lim
• January 18, 2023 19:24

1 vote 1 comment

Insurance Payments Answered

• Liz Kelly
• September 07, 2022 04:15

1 vote 1 comment

Insurance Virtual Card Payment Splitting

• Melissa Brownback
• August 31, 2022 03:32

1 vote 3 comments

Multiple claims rejected due to provider billing address but my address has not changed Answered

• Alison Molea-LaVigne
• August 23, 2022 14:58

1 vote 1 comment

Insurance payer code for ORDHS Answered

• Michele Yurgin
• August 11, 2022 21:54

1 vote 1 comment