Common Insurance Questions
This is where we keep articles, videos, and guides to help solve the most common Insurance related questions.
- CAQH Rules and Standards
- What if a client pays for some sessions and their insurance company pays for others?
- Creating a coverage report
- How do I fix an insurance payment?
- Appointments missing from an insurance payment
- Error: subscriber address not valid
- What information is required on a claim form?
- Coverage report error messages
- What is "Ptan" on the enrollment page?
- What to do if your enrollment is rejected
- Tax ID (EIN) or SSN displaying incorrectly
- Changing a client’s insurance company