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How do I include multiple diagnoses on claims/superbills?

How do I include multiple diagnoses on claims/superbills?

When creating a claim or superbill, you may need to include multiple diagnosis codes for a client.

In this guide, we'll cover:

Enabling multiple diagnosis codes in your account

To enable multiple diagnoses on claims and superbills for your practice:

  • Navigate to Settings > Billing and Services > Insurance
  • Scroll down to Claims and Superbill Settings
  • Select Include multiple Diagnosis Codes
  • Click Save


Assigning multiple diagnoses to a client

To assign multiple diagnosis codes to a client’s file:

  • Navigate to the client's Overview page
  • Click New > Diagnosis & Treatment Plans 
  • Select the appropriate diagnosis code from the dropdown menu


  • Click the + next to the diagnosis code you selected to add an additional diagnosis


  • Once you've added all of the diagnosis codes you need, click Save

Note: For more information on adding diagnosis codes and treatment plans, see: Diagnoses & treatment plans.

Explaining how multiple diagnoses appear on a claims and superbills

After enabling this feature, newly created claims and superbills will include multiple diagnoses on them.


On a claim, the multiple diagnoses will appear in the following locations:

  • Box 21, under Diagnosis or nature of illness or injury

  • Box 24E, under Diagnosis Pointer


On a superbill, the multiple diagnoses will be listed with their full description and given a corresponding number. These will be listed in the DX sections of the superbill:


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