When creating a claim or superbill, you may need to include multiple diagnosis codes for a client.

In this guide, we'll cover:

• Enabling multiple diagnosis codes in your account
• Assigning multiple diagnoses to a client
• Explaining how multiple diagnoses appear on a claims and superbills

Enabling multiple diagnosis codes in your account

To enable multiple diagnoses on claims and superbills for your practice:

• Navigate to Settings > Billing and Services > Insurance
• Scroll down to Claims and Superbill Settings
• Select Include multiple Diagnosis Codes
• Click Save

Assigning multiple diagnoses to a client

To assign multiple diagnosis codes to a client’s file:

• Navigate to the client's Overview page
• Click New > Diagnosis & Treatment Plans 
• Select the appropriate diagnosis code from the dropdown menu

• Click the + next to the diagnosis code you selected to add an additional diagnosis

• Once you've added all of the diagnosis codes you need, click Save

Note: For more information on adding diagnosis codes and treatment plans, see: Diagnoses & treatment plans.

Explaining how multiple diagnoses appear on a claims and superbills

After enabling this feature, newly created claims and superbills will include multiple diagnoses on them.

Claims

On a claim, the multiple diagnoses will appear in the following locations:

• Box 21, under Diagnosis or nature of illness or injury

• Box 24E, under Diagnosis Pointer

Superbills

On a superbill, the multiple diagnoses will be listed with their full description and given a corresponding number. These will be listed in the DX sections of the superbill: