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Changing your email for your SimplePractice account and private practice

 

 

How to Change your SimplePractice Account Email:

  • From the My Account drop-down menu select the Settings option.
  • On the Basic Info tab you'll see your Account Email address.

Changing your SimplePractice account email on your Basic Info page of Account Settings in your SimplePractice App account.

  • Enter your new email in the Email field
  • Enter your password in the Current Password field
  • Select the Save Personal Info button at the bottom of the page. 

How to Change Your Practice Email address:

  • From the My Account drop-down menu select the Settings option.
  • On the Practice Details tab you'll see your Practice Email:

Changing your SimplePractice practice email on your Practice Details page of Account Settings in your SimplePractice App account.

  • Enter your new Practice Email.
  • Scroll to the bottom of the page and click Save.

What is the difference between Practice Email and Account Email?

The Practice Email, which is found in the Practice Details section of your Settings, is available if you want to give your clients the ability to reply to your billing (statement & superbill) emails.

This is intended to be a business email.

Important: If you leave the Practice Email blank, billing emails will be sent from the SimplePractice no-reply email address yourprovider@simplepractice.com.

SimplePractice App practice email for replies to your billing emails.

The Account Email, which is found in My Account > Settings > Basic Info, is used for communicating with SimplePractice about your account. This email address will not be shared with your clients unless you opt to add it as your Practice Email as well.

SimplePractice App account email is used for communication with SimplePractice about your account.

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