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SimplePractice subscription billing information

SimplePractice subscription billing information

You can manage your subscription plan, update your credit card information, and access your subscription receipts by navigating to Settings > Practice > Plan info.

In this guide, we’ll cover:


Editing or canceling your subscription plan

To update or cancel your monthly subscription plan:

  • Navigate to Settings > Practice > Plan info
  • Click Change

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If you want to cancel your account:

  • First, export your data to keep your client data after leaving SimplePractice
    • Make sure you have your data export saved and accessible before you cancel your SimplePractice account
  • Navigate to Settings > Practice > Plan info
  • Click Cancel my account

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Note: For additional information, see Canceling your account.


Updating your credit card information

To update the credit card on file for your SimplePractice subscription:

  • Navigate to Settings > Practice > Plan info
  • Click Update next to Payment method
  • Update your credit card information

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  • Click Save

Note: SimplePractice accepts Visa, Mastercard, American Express, Discover, JCB, and Diner’s Club cards for subscription fees.


Viewing your SimplePractice receipts

To access your subscription receipts:

  • Navigate to Settings > Practice > Plan info
  • Scroll down and select SimplePractice receipts
  • Click the eye icon to review an individual receipt

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Receipts will be shown in groups of 10. To view more receipts, click Load more receipts.

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Note: You can view receipts in your account up to a specific past date. To view older receipts, you can click Download.

Receipts display the details and description of what you were charged for. You can print or download a receipt by clicking the icons in the upper right corner.

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