You can customize a portion of the URL used to access your Client Portal and your Professional Website, known as the default domain. You may choose to include your name, your practice name, or other identifying text.
We recommend keeping the domain as short as possible so it’s easier for clients to remember.
Tip: If you’re looking for more customization beyond the free text field included in the default domain and you use the Professional Website, you can connect a custom domain from a third-party provider.
To customize your default domain:
- Navigate to Settings > Scheduling and inquiries > Client portal permissions
- Under Default domain, customize the text field
- Click Save or the lock icon to lock your domain
If the URL you entered has already been taken, enter a different URL and click Save or the lock icon.
Important: Locking the default domain can’t be undone from your SimplePractice account. This prevents clients from losing access to your site if they use an outdated link. To unlock your default domain, contact the SimplePractice support team.
Once locked, click the hyperlink to view your Client Portal or Professional Website as a client, or click the copy icon to share the link.
To learn more about custom domains, see Connecting a custom domain.