Customizing your Professional Website

You can customize your Professional Website by updating sections directly in the website editor. To access the editor, navigate to Marketing > Website and domain, then click Edit website. Changes won’t go into effect until you click Publish.

In this guide, we’ll cover:

• Sections of the Professional Website
• Customizing your website with in-line editing

Sections of the Professional Website

Each section available in your Professional Website is outlined here. Some sections are optional, allowing you to include what’s most important for your practice.

When someone is viewing your published website, they can jump ahead to any section using the tabs at the top of the page.

When customizing your Professional Website, you’ll make adjustments using in-line editing or by updating your account settings directly in SimplePractice.

With in-line editing, you can scroll to the section you’d like to update and click Edit. This opens the fields specific to that section for customization. Any changes you make will be reflected in your view of the Professional Website, but won’t go into effect until you click Save Changes, then Publish.

Customizing your website with in-line editing

You can use in-line editing to update the following sections of your Professional Website:

• Home
• About
• Services
• Testimonials
• Locations
• Contact

Home

The Home section of your Professional Website is what users will first see when they navigate to your website, and it can set the tone for your practice.

This includes a short Header of up to 75 characters and a Subheader of up to 100 characters. The Header and Subheader are required fields and can be used to concisely convey the value and specializations unique to your practice. You can also customize the background of the Home section by uploading your own image or choosing from more than 60 images and patterns.

Setting up the Home section:

1. Click Edit
2. Enter a Header and Subheader for this section
3. Adjust the opacity of the background with the Readability slider, if needed
4. Choose an image or pattern as the Background, or select Upload to add your own image
   • You can upload a .jpg or .png file that is 10 MB or less

5. Select Save Changes

Note: When uploading a custom background image, make sure to choose an image that has a minimum width of 1,500 pixels and is optimized for web. You won’t be able to crop, reposition, or edit the image within the website builder.

Highlights

Your Highlights will be displayed directly underneath the Home section. These icons can be used to indicate whether you offer telehealth services, accept online payments, take insurance, and are accepting new clients.

Setting up the Highlights section:

1. Click Edit
2. Toggle each section on or off to manage the entries
3. Click Save Changes

Note: Some of these Highlights communicate directly with your SimplePractice account. If you don’t use our integrated online payments feature or have online appointment requests for new clients enabled, you won’t be able to enable these highlights.

About

The About section should tell the user more about your practice. This section has text fields where you can share information that helps potential clients get to know more about you and your practice.

This includes a short Header of up to 75 characters and an About the Practice section where you can describe the mission of your practice, how you got started, your team members, and more.

Setting up the About section:

1. Click Edit
2. Enter a Header and add content to the About the Practice field
3. Using the upload tool, add an optional Profile Image
4. Review the Name and Title fields to ensure they reflect the correct credentials
5. Click Save Changes

Services

This section is where you’ll enter what your practice specializes in. Filling out this information helps ensure the right clients find your website. These fields include your Focus Areas, Approaches, Insurance Accepted, and Fees.

Setting up the Services section:

1. Click Edit
2. Click each section to manage the entries (each section is optional)
3. Click Save Changes

Testimonials

Testimonials from clients or colleagues can help prospective clients learn more about what it’s like to work with you. Client testimonials may reflect the therapeutic relationship, while colleague testimonials can highlight your expertise and professional network.

With the Professional Website, you can add testimonials directly. Review our guide on adding Testimonials to ensure you’re doing so compliantly.

Locations

To display locations on your Professional Website, you’ll first need to add them to your SimplePractice account settings. Refer to Adding office locations for details. Once at least one physical office location is listed, return to the website editor to enable this section and select which locations to display.

If you want to hide a location from appearing on your Professional Website:

1. Click Edit
2. Toggle the switch to the off position for any office locations you want hidden
3. Click Save Changes

Note: To learn how to hide or display your exact address publicly, see Hiding or displaying your address publicly.

Contact

To manage how clients can contact you through your website:

1. Scroll to the top of the website editor and click Edit Website
2. Under Contact Options, use the toggle switches to choose whether the Client Portal and Request Appointment buttons appear
3. Click Save Changes

Note: If you haven’t already enabled the Client Portal and online appointment requests for your practice, you’ll need to set these up in your SimplePractice account settings before they’ll be available on your Professional Website.