SimplePractice uses multiple clearinghouses to facilitate communication between our customers and insurance payers. Below, we’ll cover:
What does a clearinghouse do?
A clearinghouse facilitates claim filing and supports SimplePractice’s ability to provide customers with electronic enrollments, electronic claim submission, and connections with insurance payers.
When a claim is submitted, our clearinghouse checks the claim for errors or missing information before sending it to the payer. If an error is found, we’ll notify you so that you can correct and resubmit the claim.
Note: To file claims or receive Payment Reports, you may need to submit an enrollment through your SimplePractice account. To learn how, see Submitting enrollments to file claims and receive Payment Reports.
What clearinghouse does SimplePractice use?
SimplePractice works with a variety of clearinghouses, which allows us to maintain connections with as many payers as possible.
If you have questions related to insurance or claims, please reach out directly to the SimplePractice support team. Clearinghouses don’t have access to your SimplePractice account and won’t respond to any direct inquiries.
If needed, our team will contact the clearinghouse on your behalf to help resolve claim and/or Payment Report issues.