The Analytics Reports tab offers several reports related to your practice’s income. Understanding what information is included in each report will allow you to leverage the payment data present in your account, to improve the billing process for both clinicians and clients. Each report can also be downloaded as a CSV or Excel file, allowing you to easily review or print as needed.
To access your reports, select Analytics from the left navigation menu, then the Reports tab.
In this guide, we’ll cover the following reports:
Note: For more information on reports, see Accessing your reports. To learn about exporting reports, see Exporting your reports.
Income allocation
The Income allocation report, available only on the Plus plan, shows the total amount of payments received by the clinician within a pay period. To learn more about this report, see Navigating the Income allocation report.
Note: If you’re a group practice interested in learning more about using this report for payroll, see Calculating payroll for group practices.
Income
The Income report details your monthly total income including client payments, insurance payments, gross income, credit card fees, and resulting net income.
Note: A “--” symbol means there’s no information to report.
Export information
We recommend exporting this report to detail your end of year totals. If you export this report as a CSV or Excel file, you can edit it to best serve your accounting or reporting needs. To learn more, see Exporting your reports.
Referral income
The Referral income report details where referrals came from and the Total Revenue attributed to those referrals. Total Revenue is the lifetime revenue from clients that have a referral source associated with them.
The Referral income report populates based on the date that a client was added, so a client will only appear on the reports if the date range selected includes the date when that client was added.
Note: For more information on adding a referral to a client’s file, see Editing a client’s information.
This report also allows you to manage your referral sources. Clicking Manage Sources will allow you to remove sources from your list.
Note: Each role has access to this report except for practice schedulers, supervisors, and clinicians with Basic Access. Only the Account Owner and clinicians with entire administrative access will have access to the Total Revenue column and to Manage Sources.
Payouts
The Payouts report details all payouts issued through your account, including:
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Status of the payout
- If the Status is Failed, hover over the i information icon to learn the details of the failure
- The Bank/Card used for the payout
- The Description of the payout
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The Initiated date
- This is the date Stripe initiates each payout
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The Est. Arrival
- This is the date your payout will arrive in your bank account
- For Pending or In transit payouts, this date is the expected date
- The Amount of the payout
Click Transactions to be taken to the Card Transactions report, where you’ll see each transaction associated with that payout.
Note: For more information on payouts, see Online Payments payout FAQs.
Annual financial activity report
When you click [YEAR] Annual Financial Activity Report, you'll see a banner letting you know that we're generating your report, and that we'll email you once it's ready.
The email will contain a link to download your annual financial activity report, which will expire after 48 hours.
Your downloaded report will look similar to this:
Note: To learn more about the annual financial activity report, see Annual financial activity report FAQs.