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Customer feedback: How a customer idea can become a feature in SimplePractice

Customer feedback: How a customer idea can become a feature in SimplePractice

We love feedback and ideas for ways to advance the platform, and we encourage you to add to our Ideas and Suggestions board. Posting on this board means that members of our Product team, as well as all members of our Community, have transparent access to review and vote on your suggestion. This board is one of our most important resources for understanding which features will have the most value for our community. In this guide, we’ll cover:

Searching for an idea

Before creating a new post on the Ideas and Suggestions board, you'll first want to search for an existing idea that has already been posted. That way, there aren’t duplicate posts of similar ideas. To search for an existing idea:


  • If a similar idea has already been posted, you can vote and comment on it
  • If your idea hasn’t been posted yet, you can create a new post for others to vote and comment on

Posting a new idea

If you tried to search for an existing post similar to your idea and couldn’t find one, you can create a new post. To do this:


  • Type your idea in the search bar
  • Click Post a new idea…


  • If available, use the dropdown menu to choose a category
  • Describe your idea in the text box provided
  • Click Post idea


Note: You’ll be notified via email when the status of your post has been updated.

The 4 stages of an idea




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