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Allowing JavaScript and cookies in your browser

JavaScript helps SimplePractice features run smoothly, and cookies store small pieces of information in your browser for a consistent, reliable experience. While browsers may let you turn these settings off, SimplePractice needs both JavaScript and cookies enabled to work properly.

Follow the steps for your browser below to enable cookies and JavaScript:

Note: To learn more about how SimplePractice collects and uses data, or to adjust your cookie preferences, see our Privacy Policy.


Google Chrome

To turn on cookies in Chrome:

  1. Open Chrome
  2. Click the 3 vertical dots in the top right corner
  3. Select Settings > Privacy and security
  4. Select Third-party cookies
  5. Choose one of the following:
    • Allow third-party cookies
    • Block third-party cookies in Incognito mode
      • If you select Block third-party cookies in Incognito mode, SimplePractice may not work correctly in Incognito mode

Chrome Privacy and security settings showing third-party cookies options with Allow third-party cookies selected.

If you prefer to block cookies on all sites except SimplePractice:

  1. Select Block third-party cookies
  2. Under Customized behaviors > Allowed to use third-party cookies, click Add
  3. Enter secure.simplepractice.com

To turn on JavaScript in Chrome:

  1. Open Chrome
  2. Click the 3 vertical dots in the top right corner
  3. Select Settings > Privacy and Security
  4. Click Site settings
  5. Under Content, select JavaScript
  6. Select Sites can use JavaScript

Chrome Site settings page with JavaScript content setting set to Sites can use JavaScript.

To allow JavaScript only on SimplePractice:

  1. Select Don't allow sites to use JavaScript
  2. Under Customized behaviors > Allowed to use Javascript, click Add
  3. Enter secure.simplepractice.com

Mozilla Firefox

To turn on cookies and JavaScript in Firefox:

  1. Open Firefox
  2. Click the 3 horizontal lines in the top right corner
  3. Select Settings > Privacy & Security
  4. Under Enhanced Tracking Protection, choose Standard

Firefox Privacy & Security settings showing Enhanced Tracking Protection set to Standard.

If you prefer to block cookies on all sites except SimplePractice:

  1. In Privacy & Security, click Manage Exceptions
  2. Enter secure.simplepractice.com
  3. Click Save Changes
  4. Return to Privacy & Security
  5. Select Custom
  6. Check the box next to Cookies
  7. From the dropdown menu, choose All cookies

Note: Firefox doesn't include a built-in option to disable JavaScript. For more information, see Allow and block JavaScript on certain domains in Mozilla’s Help Center.


Safari

To turn on cookies in Safari:

  1. Open Safari
  2. From the top menu bar, select Safari > Settings
  3. Click Privacy
  4. Uncheck Block all cookies

Safari Privacy settings window with Block all cookies option unchecked.

To turn on JavaScript in Safari:

  1. Open Safari
  2. From the top menu bar, select Safari > Settings
  3. Click Security
  4. Check Enable JavaScript

Safari Security settings window with Enable JavaScript checkbox selected.

Note: Safari doesn't let you enable cookies or JavaScript for individual sites. For details, refer to Safari Support.


Microsoft Edge

To turn on cookies in Edge:

  1. Open Edge
  2. From the top right corner, click the 3 horizontal dots > Settings
  3. Select Cookies and Site Permissions
  4. Select Manage and delete cookies and site data

Microsoft Edge cookie settings showing Manage and delete cookies and site data options.

  1. Toggle Allow sites to save and read cookie data on
  2. Toggle Block third-party cookies off

If you prefer to block cookies on all sites except SimplePractice:

  1. Toggle Allow sites to save and read cookie data off
  2. Next to Allow, click Add
  3. Enter secure.simplepractice.com
  4. Check Include third-party cookies on this site
  5. Click Add

To turn on JavaScript in Edge:

  1. Open Edge
  2. From the top right corner, click the 3 horizontal dots > Settings
  3. Select Cookies and Site Permissions
  4. Scroll down and select JavaScript

Microsoft Edge JavaScript settings page with Allowed toggle turned on.

  1. Toggle Allowed on

To allow JavaScript only on SimplePractice:

  1. Toggle Allowed off
  2. Next to Allow, click Add
  3. Enter secure.simplepractice.com
  4. Click Add

Opera

To turn on cookies and JavaScript in Opera:

  1. Open Opera
  2. Click the 3 horizontal lines in the top right corner
  3. Select Go to full browser settings
  4. Under Privacy and security, select Site settings
  5. Select Third-party cookies
  6. Choose Block third-party cookies in Incognito mode

Opera Site settings page showing Third-party cookies set to Block third-party cookies in Incognito mode.

  1. Return to the Site Settings page
  2. Click JavaScript
  3. Ensure Sites can use Javascript is on