Completing registration for ePrescribe (non-controlled substances)

Before using ePrescribe to prescribe non-controlled substances, you must complete identity proofing (IDP) with Experian.

In this guide, we’ll cover:

• Requirements for completing ePrescribe registration (non-controlled substances)
• Verifying your identity through identity proofing (IDP) with Experian (non-controlled substances)
• FAQs

Note: If you prescribe controlled substances, see Completing EPCS registration for ePrescribe.

Requirements for completing ePrescribe registration (non-controlled substances)

Important: Complete the steps in this guide after you’ve added ePrescribe to your SimplePractice account. Your NPI number and license should show Verification pending.

To add ePrescribe to your SimplePractice account, see Adding ePrescribe to your SimplePractice account.

Have the following requirements ready:

• Your mobile device or tablet
• Your SSN
• Your driver’s license, passport, or state-issued ID
• Personal mobile phone number
  • If validated by Experian, you may receive your transaction ID instantly by SMS
  • If not validated, you’ll receive a letter via USPS in approximately 5–7 business days
• A Visa or Mastercard credit card (the first 8 digits only)

Verifying your identity through identity proofing (IDP) with Experian (non-controlled substances)

After you have all requirements ready, begin the identity proofing process. Follow the section that applies to you:

• I’ve completed IDP before (non-controlled substances only)
• I haven’t completed IDP before (non-controlled substances only)

Note: If you only prescribe non-controlled substances, you don’t need to complete the Logical Access Control step.

I’ve completed IDP before (non-controlled substances only)

For this phase, you’ll need:

• The hard token from your existing DrFirst account
• Login credentials for your existing DrFirst account

After your license is verified, DrFirst will email you from InfinIDAdmin@drfirst.com with the subject Register to E-Prescribe.

1. Click Enroll now in the email

The EPCS sign-in page will open with your NPI # and Invite ID pre-filled.

2. Click Proceed
3. Accept the Terms of Use and Conditions
4. Click Continue
5. Select Use my existing authentication credentials
6. Enter your passphrase, select your token, and enter the OTP
7. Click Submit

Once submitted, your ePrescribe registration for non-controlled substances is complete.

I haven’t completed IDP before (non-controlled substances only)

Follow the instructions in the DrFirst email to complete identity proofing, including demographic verification, answering security questions if prompted, and completing the mobile identity verification process.

You’ll receive confirmation by email once IDP is successful. Save your Identity Proofing Confirmation Code and send it to SimplePractice Customer Success to complete your registration.

Important: The confirmation code must be sent within 7 days before it expires.

FAQs

• I didn’t receive an email to complete IDP. What should I do?
• What happens if I fail IDP?

I didn’t receive an email to complete IDP. What should I do?

• Check your spam folder for an email from InfinIDAdmin@drfirst.com
• Wait an additional 24 hours

If you still don’t see the email, please reach out to our Customer Success team.

What happens if I fail IDP?

If you fail IDP three times, your account will be locked for 24 hours. You may need to pay the $89 setup fee to re-register.

For more details, see Where can I check what information Experian has on file for me?

If you need help, please contact Customer Success.