You can add ePrescribe to your SimplePractice account to prescribe medications to your clients electronically. This feature is available as an add-on for all subscription tiers for a $49 fee per month for each clinician before applicable tax. There’s also a one-time, non-refundable setup fee of $89 for each clinician added, along with any applicable tax.

In this guide, we’ll cover:

• Choosing a paid plan
• Creating an ePrescribe profile
• Inviting a clinician in your group practice to create an ePrescribe profile
• Verifying your NPI number and prescribing license(s)
• Completing registration and identity proofing
• Adding Prescription Drug Monitoring Program (PDMP) to your account
• FAQs

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Choosing a paid plan

To add ePrescribe to your SimplePractice account, a subscription plan must be selected. For more information, see SimplePractice subscription billing information.

To choose a paid plan:

• Navigate to Settings > Profile > Clinical info
• Under ePrescribe, hover your cursor over Start ePrescribe setup or Invite to ePrescribe if you’re in a group practice
• Click Select a paid plan 

• Choose a subscription plan that’s right for your practice
• Click Continue
• Select any add-ons
• Click Continue
• Add payment information
• Click Confirm

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Creating an ePrescribe profile

Note: If you’re in a group practice and want to add a team member to ePrescribe, see Inviting a clinician in your group practice to create an ePrescribe profile.

To add ePrescribe to your SimplePractice account:

• Navigate to Settings > Practice > Plan info
• Under Add-ons, click Manage access

• Click Start your ePrescribe setup or Invite to ePrescribe to grant other team members access to set up their ePrescribe account

• On the pop-up window, check the box for I agree to pay the nonrefundable $89 setup fee + tax today
• Click Pay and continue

Note: Click Back at any time to navigate to the previous screen.

Once you’ve paid the ePrescribe setup fee, you’ll be prompted to create an ePrescribe profile.

• Add your contact information
  • Information added here is saved for ePrescribe purposes only
  • If you prescribe controlled substances, a hard token will be mailed to the mailing address you provide
• Click Next 

• Add your clinical info
• If you prescribe controlled substances:
  • Answer Yes to Do you prescribe controlled substances?
  • Enter both a DEA and state prescribing license (required for prescribing controlled substances)
• Click Next

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• If you have an existing DrFirst account, answer Yes to Do you already have an account with DrFirst?
  • If you already have a DrFirst account, still have the hard token, and remember your passphrase, you’ll be able to re-authenticate your identity using your existing credentials
  • Please note that the data from your old DrFirst account can’t be imported into SimplePractice
• If you don’t have an existing DrFirst account, answer No to Do you already have an account with DrFirst?

Note: DrFirst is our third-party ePrescribe partner.

• If you prescribe controlled substances, add contact information for your granting administrator
  • This person can be anyone who can complete the ePrescribe setup process with you in person, like a team member or a friend
  • For more information, see Completing Logical Access Control (LAC) with your granting administrator
• Click Next

• Review our ePrescribe Terms of Service 
  • To download a copy for your records, click Download a copy
• Check the box for I agree to the ePrescribe terms of service
• Click Submit 

Once submitted, your ePrescribe profile will automatically be created. Click OK to exit.

You’ll also receive an ePrescribe setup confirmation email with a link to the receipt for the one-time setup fee of $89 and tax, if applicable.

If you’re in a solo practice, see Verifying your NPI number and prescribing license(s) for next steps.

If you’re in a group practice and want to add a team member to ePrescribe, see Inviting a clinician in your group practice to create an ePrescribe profile.

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Inviting a clinician in your group practice to create an ePrescribe profile

If you’re in a group practice, only the Account Owner can send an invite to a clinician team member to set up ePrescribe from their own account. To do this:

• Navigate to Settings > Practice > Plan info
• Under Add-ons, click Manage access

• Click Invite to ePrescribe next to the team member(s) name(s)

• On the pop-up window, check the box for I agree to pay the nonrefundable $89 setup fee + tax today
• Click Pay and invite

As the Account Owner, you’ll receive a confirmation email that includes a receipt for the one-time ePrescribe setup fee of $89 and tax, if applicable. 

A separate email invitation will be sent to the clinician. To set up ePrescribe in their own SimplePractice account, they can click Start ePrescribe setup.

The invited clinician will be prompted to create an ePrescribe profile following the steps in this section: Creating an ePrescribe profile.

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Verifying your NPI number and prescribing license(s)

After your ePrescribe profile has been created, you'll receive a confirmation email and your NPI number and prescribing license(s) will be verified by our team.

Once your NPI number and prescribing license(s) are verified, you’ll be invited to complete registration and the identity proofing process (IDP) via email.

Note: If you’re ePrescribing as a pre-licensed clinician under supervision and bill insurance, we recommend submitting claims outside of SimplePractice. For more information, see Can I submit claims if I’m ePrescribing as a pre-licensed clinician under supervision?

Your next steps will depend on whether you prescribe controlled substances, non-controlled substances, or both.

For more information, see Completing registration and identity proofing.

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Completing registration and identity proofing

If you prescribe controlled substances, or both controlled and non-controlled substances, see Completing EPCS registration for ePrescribe.

If you prescribe non-controlled substances only, see Completing registration for ePrescribe (non-controlled substances).

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Adding Prescription Drug Monitoring Program (PDMP) to your account

You can add the Prescription Drug Monitoring Program (PDMP) via DrFirst to your SimplePractice account so that PDMP checks are directly integrated into your ePrescribing workflow. This allows you to meet state requirements for ePrescribing checks, without having to log into the state prescription monitoring program site separately.

To set up PDMP, there’s a one-time non-refundable setup fee of $699 + tax, if applicable, per practice and after setup is complete $6.25/month + tax per clinician. PDMP is only accessible to ePrescribers within the DrFirst panel.

Note: The monthly clinician fee of $6.25/month may be waived. For more information, see What states have a subsidy available for PDMP fees?

Only the Account Owner can request PDMP be added for the practice or for any clinician.

To add PDMP to your practice, reach out to our Customer Success team.

Important: If you’d like to add PDMP for any of the following states, there are specific instructions and possible additional fees associated with your integration: California, Illinois, Maryland, Nebraska, and Washington. Our Customer Success team will send you additional information required when you confirm which state you’d like integrated.

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FAQs

• Can I access ePrescribe outside of the US?
• Can I ePrescribe in multiple states?
• Can I submit claims if I’m ePrescribing as a pre-licensed clinician under supervision?
• How can I resend the ePrescribe invitation to a team member?
• How can I view a clinician’s ePrescribe status?
• How do I add an ePrescribe supervisor?
• How do I cancel my ePrescribe subscription?
• How do I cancel a team member’s ePrescribe subscription?
• How do I cancel PDMP?
• How do I disable or re-enable ePrescribe?
• How do I give ePrescribe access to a non-clinical team member?
• How do I update my contact information for ePrescribe/with DrFirst?
• I already have a DrFirst account. How do I connect that account?
• What states don’t offer PDMP integration?
• What states have a subsidy available for PDMP fees?

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Can I access ePrescribe outside of the US?

There isn't a way to access ePrescribe outside of the US through SimplePractice. You can only access DrFirst from an IP address based in the United States. This means that you won’t be able to access the DrFirst ePrescribe window if you’re outside of the US.

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Can I ePrescribe in multiple states?

Yes, you can ePrescribe medication in multiple states, as long as you have the following for each state:

• A valid license for each state where you’ll ePrescribe
• A unique DEA number for each state (required if you prescribe controlled substances)

First, make sure to add each state license and associated DEA number at Settings > Profile > Clinical info.

Once you’ve added each state license and associated DEA number, reach out to our team.

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Can I submit claims if I’m ePrescribing as a pre-licensed clinician under supervision?

If you’re ePrescribing as a pre-licensed clinician under supervision, we recommend submitting claims outside of SimplePractice. When you add ePrescribe to your SimplePractice account, the field for your NPI remains locked, and you won’t be able to edit it to be able to bill insurance under your supervisor’s NPI, which insurance payers typically require. In this case, we recommend creating and downloading claims for submission outside of SimplePractice so that you can enter your supervisor’s informationI on the downloaded claims. 

For more information, see Billing insurance under your supervisor's credentials. 

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How can I resend the ePrescribe invitation to a team member?

You can only resend an ePrescribe invite to a team member that has Setup pending for their Prescribing status under Feature access at their team member profile.

For more information, see How can I view a clinician’s ePrescribe status?

To resend an ePrescribe invite:

• Navigate to Settings > Team > Team members
• Click the name of the team member in question
• Under ePrescribe, click View
• Select Resend ePrescribe invitation

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How can I view a clinician’s ePrescribe status?

To view your own ePrescribe status:

• Navigate to Settings > Profile > Clinical info
• Under ePrescribe, view the Prescribing status

If you’re an Account Owner, to view a clinical team member’s ePrescribe status:

• Navigate to Settings > Team > Team members
• Click the name of the team member in question
• Under ePrescribe, view the status next to Prescribing status 

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How do I add an ePrescribe supervisor?

You can find the three types of supervisors that can be set up and their descriptions below:

To add an ePrescibe supervisor, please reach out to our team. 

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How do I cancel my ePrescribe subscription?

You can cancel your ePrescribe subscription at any time. 

If you decide to cancel your ePrescribe subscription you’ll forfeit the non-refundable $89 setup fee. If you decide to cancel your PDMP integration, you’ll forfeit the non-refundable $699 setup fee. If you choose to set up ePrescribe or PDMP in your SimplePractice account at a later date, you’ll have to pay the setup fee(s) again. 

Note: If you also have PDMP set up, this workflow will cancel your access to ePrescribe and PDMP simultaneously. To cancel PDMP only, please reach out to our Customer Success team. To cancel a team member’s subscription, see How do I cancel a team member’s ePrescribe subscription?

To cancel your access to ePrescribe:

• Navigate to Settings > Profile > Clinical info
• Next to ePrescribe Rx, click View

• Click Cancel your ePrescribe subscription
• On the flyout modal, choose Cancel your ePrescribe

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How do I cancel a team member’s ePrescribe subscription?

The Account Owner can cancel a team member’s ePrescribe subscription at any time. 

If you decide to cancel your ePrescribe subscription you’ll forfeit the non-refundable $89 setup fee. If you decide to cancel your PDMP integration, you’ll forfeit the non-refundable $699 setup fee. If you choose to set up ePrescribe or PDMP in your SimplePractice account at a later date, you’ll have to pay the setup fee(s) again. 

Note: If this team member also has PDMP set up, this workflow will cancel their access to ePrescribe and PDMP integration simultaneously. To cancel the Account Owner’s ePrescribe subscription, see How do I cancel my ePrescribe subscription?

To cancel a team member’s ePrescribe subscription:

• Navigate to Settings > Team > Team members
• Next to ePrescribe Rx, click View
• Click Cancel Team Member’s ePrescribe subscription

• On the popup modal, choose Cancel Team member’s ePrescribe

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How do I cancel PDMP?

To cancel your PDMP integration, please reach out to our Customer Success team. 

Note: If you decide to cancel your PDMP integration, you’ll forfeit the non-refundable $699 setup fee.

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How do I disable or re-enable ePrescribe?

Before disabling your ePrescribe account, we recommend downloading an Activity Report in DrFirst. You won’t be able to access your ePrescribe account or any of its data once your ePrescribe account has been disabled. To do this, see How do I perform a data export for ePrescribe?

To disable or re-enable ePrescribe in your SimplePractice account, please reach out to our team so that we can help you further.

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How do I give ePrescribe access to a non-clinical team member?

You can give a “clinical staff” role in DrFirst to a team member in your group practice, so that they can queue prescriptions or send prescriptions to pharmacies (non-controlled substances only) on your behalf.

First, you’ll need to update this team member’s role to either a practice manager or clinician (example: a clinician with entire practice access), if they aren’t already. To do this: 

• Navigate to Settings > Team > Team members
• Click the name of the team member
• Under Role info, click Edit
• Check the box for either:
  • Practice manager
  • Clinician and Entire practice
• Click Continue

• Add additional permissions as needed
• Click Continue
• Review the changes to your subscription plan
• Click Save changes

Note:There's an additional monthly cost per practice manager and/or clinician that you add to your group practice. For more information, see Adding and managing team members. For “clinical staff” roles in DrFirst, the monthly ePrescribing fee is waived.

Once this team member has been added as a practice manager or clinician with entire practice access, reach out to our team so we can help you further.

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How do I update my contact information for ePrescribe/with DrFirst?

Our team can update your contact information such as your practice phone number or fax number for ePrescribe/DrFirst. To do this, reach out to our Customer Success team with your updated information.

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I already have a DrFirst account. How do I connect that account?

If you already have a DrFirst account, you can connect that account in SimplePractice. When completing the Creating an ePrescribe profile section, answer Yes to Do you already have an account with DrFirst? This will help re-authenticate your identity with DrFirst.

Note: We aren't able to import data from your old DrFirst account.

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What states don’t offer PDMP integration?

At this time, Guam, Kentucky, and New York don’t offer a PDMP integration with DrFirst. New York's PDMP must be accessed through the Health Commerce System.

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What states have a subsidy available for PDMP fees?

The PDMP monthly fee per clinician is waived if there’s a state subsidy available. The following table shows which states have subsidies available and the average time to process PDMP.