After your ePrescribe profile is created, your information is verified and you’ll complete registration and identity proofing. This guide also covers common account-related questions that affect registration and identity. In this guide, we'll cover:
- Verifying your NPI number and prescribing license(s)
- Completing registration and identity proofing
- I already have a DrFirst account. How do I connect that account?
- How do I update my contact information for ePrescribe/with DrFirst?
- Can I access ePrescribe outside of the US?
- Can I ePrescribe in multiple states?
- Can I submit claims if I’m ePrescribing as a pre-licensed clinician under supervision?
Verifying your NPI number and prescribing license(s)
After your ePrescribe profile has been created, you'll receive a confirmation email and your NPI number and prescribing license(s) will be verified by our team.
Once your NPI number and prescribing license(s) are verified, you’ll be invited to complete registration and the identity proofing process (IDP) via email.
Note: If you’re ePrescribing as a pre-licensed clinician under supervision and bill insurance, we recommend submitting claims outside of SimplePractice. For more information, see Can I submit claims if I’m ePrescribing as a pre-licensed clinician under supervision?
Your next steps will depend on whether you prescribe controlled substances, non-controlled substances, or both.
For more information, see Completing registration and identity proofing.
Completing registration and identity proofing
If you prescribe controlled substances, or both controlled and non-controlled substances, see Completing EPCS registration for ePrescribe.
If you prescribe non-controlled substances only, see Completing registration for ePrescribe (non-controlled substances).
I already have a DrFirst account. How do I connect that account?
If you already have a DrFirst account, you can connect that account in SimplePractice. When completing the Creating an ePrescribe profile section, answer Yes to Do you already have an account with DrFirst? This will help re-authenticate your identity with DrFirst.
Note: We aren't able to import data from your old DrFirst account.
How do I update my contact information for ePrescribe/with DrFirst?
Our team can update your contact information such as your practice phone number or fax number for ePrescribe/DrFirst. To do this, reach out to our Customer Success team with your updated information.
Can I access ePrescribe outside of the US?
There isn't a way to access ePrescribe outside of the US through SimplePractice. You can only access DrFirst from an IP address based in the United States. This means that you won’t be able to access the DrFirst ePrescribe window if you’re outside of the US.
Can I ePrescribe in multiple states?
Yes, you can ePrescribe medication in multiple states, as long as you have the following for each state:
- A valid license for each state where you’ll ePrescribe
- A unique DEA number for each state (required if you prescribe controlled substances)
First, make sure to add each state license and associated DEA number at Settings > Profile > Clinical info.
Once you’ve added each state license and associated DEA number, reach out to our team. Your licenses will need to be verified by our team before you can begin ePrescribing in multiple states.
Can I submit claims if I’m ePrescribing as a pre-licensed clinician under supervision?
If you’re ePrescribing as a pre-licensed clinician under supervision, we recommend submitting claims outside of SimplePractice. When you add ePrescribe to your SimplePractice account, the field for your NPI remains locked, and you won’t be able to edit it to be able to bill insurance under your supervisor’s NPI, which insurance payers typically require. In this case, we recommend creating and downloading claims for submission outside of SimplePractice so that you can enter your supervisor’s information on the downloaded claims.
For more information, see Billing insurance under supervision.