About this class
This Account Setup class is specifically designed for Account Owners and practice managers of a group practice.
In the series of videos below, we'll cover important tips for group practice Account Owners and practice managers, the basics of using SimplePractice, and how to customize your account settings. We’ll also review topics such as team member roles and permission levels, online appointment requests, and billing as a group.
In this guide, we’ll cover:
- Video player controls
- Part 1. Welcome - Account set up for group practices
- Part 2. Get started in 15 minutes or less
- Part 3. Three most important areas to set up
- Part 4. Setting up your Client Portal
- Part 5. Paperless Intake
- Part 6. Notes & documentation
- Part 7. Billing & insurance
- Part 8. Add team members and clients
- Part 9. Popular SimplePractice features
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Part 1. Welcome - Account set up for group practices
In part 1, we'll cover:
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3 important tips for group practice Account Owners
- Account Owner is the person who started the account
- NPI number and insurance
- Customizing intake forms
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Sharing training resources with your team
- Viewing and sharing guides from our Help Center
Part 2. Get started in 15 minutes or less
In part 2, we’ll review the main workflows in SimplePractice to help you get started in 15 minutes or less. The main workflows covered in part 2:
- Adding a client
- Sending intake paperwork
- Viewing completed paperwork
- Using Telehealth
- Writing a progress note
- Processing billing and payments
Part 3. Three most important areas to set up
In part 3, we'll review 3 most important areas to set up. Account Owners can update their:
- Clinical information at Settings > Profile > Clinical info
- Practice information at Settings > Practice > Practice details
- Consent documents and intake forms at Settings > Documentation > Intake documents
- Billing document settings at Settings > Client billing and insurance > Client billing documents
- Insurance billing document settings at Settings > Client billing and insurance > Client billing documents
Part 4. Setting up your Client Portal
In part 4, we'll review customizing and setting up your Client Portal where clients can log in, fill out paperless intake forms, and view appointments. The Client Portal basic setup includes:
- Choose the domain of your Client Portal
- How to customize the Client Portal greeting
- How to update your practice information
Part 5. Paperless Intake
In part 5, we'll go into more depth and finish customizing your Paperless Intake packet and other documents. In this video, we’ll review:
- Consent documents
- Adding PDF files for clients to view
- Select defaults to include in your intake packet
- How to use the Demographic form
- Optional fields in the demographic form
- How to use the Credit Card information form
- Intake forms
Part 6. Notes & documentation
Part 6 includes 3 videos that go more in depth on client notes and documentation.
In the first video, we'll review documentation on the client’s Overview page and how to write a progress note for an appointment.
In the second video, we’ll review how to use progress note templates, how to add a new template, and how to make edits using the Template Editor.
In the third video, we’ll review client chart notes, administrative notes, other documents, diagnosis and treatment plans, and mental status exams.
Part 7. Billing & insurance
Part 7 includes 5 videos that go more in depth on client billing and insurance.
In the first video, we’ll cover a quick review of the billing process.
In the second video, we’ll review setting up Online Payments so you can process credit card payments within SimplePractice.
In the third video, we’ll review setting up your service codes at Settings > Billing > Services and Products > Services.
In the fourth video, we’ll do a quick review of setting up insurance and enrollments at Settings > Billing > Client billing and insurance > Insurance documents.
In the fifth video, we’ll do a quick review of setting up insurance payer enrollments at Settings > Billing > Client billing and insurance > Payers.
Part 8. Add team members and clients
Part 8 includes videos that show you how to add team members to your SimplePractice account, import your client list, and work with your team members to support their productivity.
In the first video, we’ll review how to add team members to your group practice.
In the second video, we’ll go over how to add clients to your account manually or if you have a large number of active clients, how you can import your clients with help from our team.
In this video, we'll cover helpful tools such as:
- Analytics dashboard and reports
- Appointment status report
- Supervision page
- Locking notes
- Wiley Treatment Planners
Part 9. Popular SimplePractice features
Part 9 includes videos that cover our most popular features:
In this video, we cover enabling online appointment requests and setting up your availability.
In this video, we review how to optimize the Analytics dashboard and reports.
In this video, we go over how to easily message with clients and other members of your group practice safely and securely.
In this video, we review how to customize client reminder messages that are sent for appointments and other purposes.